Public Mediation

My Claim vs. Best Buy Co Inc Dispute

R. C. vs. Best Buy (Headquarters)
United States
Amount Involved: $1,364.77
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I called Best Buy to fix my refrigerator which I purchased at Best Buy. My refrigerator was making a lot of noise and the temperature was register at 53 degree. I had to pay 150.00 service call on 5/19/2014
Best Buy came out and said they had to order the part. On 5/28/2014 they came and installed the new part which cost me 94.89. Within 30 days and 5 days the noise began again and the temperature is still at 55 degree. Called Best Buy and was told sorry the part they put in is only warrantied for 30 days. And that I would have to pay another 150.00 service fee to Best Buy. In the meantime I have lost over 500.00 in food."
...
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What Claimant Wants Hide
1. Compensation: the loss of food Jul 17, 2014 $500.00
2. Refund: the services fee and the cost of the part they put in Jul 17, 2014 $744.89
3. Pay me for my time: 6.00 at 19.98 Jul 17, 2014 $119.88
4. Other – Copy claim to regulators Jul 17, 2014 $14.99
5. Other – Pay for claim posting cost Jul 17, 2014 $7.99
Just make me happy!
Claimant invites Best Buy (Headquarters) to make a fair offer to resolve this complaint.
Cash total : $1,387.75
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Respondent's Counteroffer

There has been no response to this claim from Best Buy (Headquarters). This claim will remain posted until resolved
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