Public Mediation

E.H. vs. Amazon.Com (Headquarters)

Amazon gift card escalation runaround

E. H. vs. Amazon.Com (Headquarters)
PO Box 81226, Seattle, Washington, 98108-1226, United States
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"I received a credit card rewards from my bank worth $200 of Amazon gift certificate in 4 separate $50 per card.
I was able to redeemed $50 and saved the other 3 gift cards worth $150 for later purchase.
When I try to use the the 3 gift cards, I found out that it was redeemed. They forwarded the issue to their gift cards escalation team. I told them that I am the only one that has the possesion of the cards.
I called Amazon custumer service many times and was only directed back to their escalation team. It's been 10 days now. I called them again today for an inquiry and progress but again I was back from the beginning explaining that someone redeemed the cards. I sent them pictures front and back of my gift card certificate. I told Amazon custumer service my dissapointment on how they handle my claims."
Reply Have a similar problem?
  • 04-26-2017 — Amazon gift card issues
What Claimant Wants Hide
1. Credit: Amount added to my Amazon gift card balance May 24, 2017 $150.00
2. Other – Pay for claim posting cost May 24, 2017 $14.99
Just make me happy!
Claimant invites Amazon.Com (Headquarters) to make a fair offer to resolve this complaint.
Cash total : $164.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Amazon.Com (Headquarters). This claim will remain posted until resolved
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

If Unresolved
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.


A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim