Public Mediation

I.S. vs. All Around Landscape And Tree Service

Major screw-up by All Around Landscping and Tree Service. I need help!

I. S. vs. All Around Landscape And Tree Service 614-208-0057
1255 North Hamilton Road, Unit 180, Gahanna, Ohio, 43230-6785, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3892417
    • Amount Involved: 500.00
    • Filed On: Sep 28, 2016
    • Posted On: Oct 09, 2016
    • Complaint(s):
      • Problem with a service
      • Customer service runarounds
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"In August I contracted All Around Landscape and Tree Service to remove tree stumps, to till the area in my yard where the trees had been, and to seed the area. The area was poorly prepared and just a few handsful of grass seed were thrown around. Grass had grown in only tiny patches and the remaining area has become hard-packed soil where weeds are starting to come up. Multiple calls to the owner, John Stanley Schwinn, have gone unanswered. His "guarantee" for reseeding if necessary, etc., etc. have been completely ignored. I paid a lot of money for this service and have been completely ripped off. Am submitting pictures of what my lawn looks like. I only have two phone numbers for Mr. Schwinn, no electronic contacts."
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Exhibits View
Additional Communication Between Claimant and All Around Landscape And Tree Service 614-208-0057 Hide
  • Oct 08, 2016, Claiming party added:
  • I have filed a claim against you with the Attorney-General of Ohio. You will be hearing from that office, you crook!

  • Oct 10, 2016, Claiming party added:
  • The picture below is what my yard looks like. I paid for a lawn, not this mess. Repeated requests to make good on the job have been totally ignored.

  • Oct 10, 2016, Claiming party added:
  • This is the ad in the Clintonville Booster that led me to this company. Do not deal with this person.

What Claimant Wants Hide
1. Compensation: Service not delivered Oct 31, 2016 $500.00
2. Other – Pay for claim posting cost Oct 31, 2016 $7.99
Cash total : $507.99
  • 0
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Respondent's Counteroffer


There has been no response to this claim from All Around Landscape And Tree Service 614-208-0057. This claim will remain posted until resolved
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  • Question: by Janet Mitchell (100 points) — I've Mediated 1,400 Disputes Over 30 Years & Teach Mediation With Cfocus On Common Ground
  • On: 02-08-2017
  • Please provide the amount paid for the service, and provide the ad or other information provided regarding the warranty. Also provide copies of any written requests for compliance with the warranty. If you only have telephone contact information, if would be helpful if you could research the company to locate additional information. Get 3 estimates of the cost of repairing the lawn to the extent warranted.
  • 1
  • Contributed Solution: by J Petaluma On 10-11-2016
    All Around Landscaping needs to stand by its guarantee More...
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