Public Mediation

ace plumbing 1692 dolores dr.kissimmee fl.34749-Dispute-#2641059

J. B. vs. Ace Plumbing 1692 Dolores Dr. Kissimmee Fl 34749
1692 Dolores Dr., Kissimmee, Florida, 34746, United States
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
"They charge 69 dollars to show up. Then because they already have you for that amount the repair estimate is way over any resonable price. In my case the price to replace 7 inches of 3 /4 copper line or flex tube to fix a leak, would cost me 675.00 dollars. I got another estimate from Dave at Statewide plumbing that would cost 75.00 dollars for the same repair. The math is simple. Ace plumbing is robbing people. I Joe Boudrie want my money back but will pay their 14.00 dollar fuel expense. Hope this can be resolved and shame on Ace plumbing who I would not recommend to anyone !"
Reply Have a similar problem?
Additional Communication Between Claimant and Ace Plumbing 1692 Dolores Dr. Kissimmee Fl 34749 Hide
  • Jul 25, 2012, Ace Plumbing 1692 Dolores Dr. Kissimmee FL 34749 (responding party) added:
  • We have contacted Mr Joe Boudrie and are negotiating our settlement directly with the issuer of this complaint. Customer thought he was using the Better Business Bureau to file this claim. We will not entrain any counter offers from PeopleClaim.com. Mr Boudrie said upon resolution of this claim he will remove this claim.

What Claimant Wants Hide
Just make me happy!
Claimant invites Ace Plumbing 1692 Dolores Dr. Kissimmee FL 34749 to make a fair offer.
1. Other – Pay for claim posting cost Jul 28, 2012 $7.95
2. Other – Physical delivery charges Jul 28, 2012 $2.99
Cash total : TBD
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "This customer called and asked for service, agreed over the phone with our representative for the $69 dispatch fee. We called before we came out, arrived on time, and did the necessary inspection to offer a resolution to the issue. We collected our dispatch fee and did not do the work quoted. We always get full permission after a detailed consultation with the prospective customer. High quality work with a 5 year warranty and a company with people who are reachable and work for the overall best comfort of our clients is not a ripoff by any stretch of the imagination. Also using this rogue resolution service when the Better Business Bureau is a known entity for this kind of resolution is a strange method of getting resolution. The delay in responding to this complaint is only because of determining the validity of the source. And Ace is an accredited business with the BBB. We will entertain a counter offer from this client, but we followed proper company and legal procedure in dealing with this customer from the first phone interaction to the collecting of the standard $69.00 dispatch fee that was agreed upon before the tech was ever sent to the client's residence. "

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim