Public Mediation

My Claim vs. American General Life Insurance Company (Aig)

M. B. vs. American General Life Insurance Company (Aig)
2000 American General Way Nashville TN 37250-0001, Po Box 305800 Mc-380S, Nashville, Tennessee, 37230-5800, United States
Amount Involved: $88.37
View less
Rate or Review on American Gene...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (3) - View
Claimant says:
"After receiving notice that AIG had a policy on my father I contacted AIG via the telephone number listed. Discussion with their Analyst who allowed he could not share any info until documents were filled out and received I inquired from him what the policy amount was and the response was "about $11.00" but he could not disclose details until docs. had been rec'd. I filled them out, sent them via reg. mail. No word from them for weeks, I called them. a second Analyst, "Sir we cannot discuss anything until--, a week later I called again they needed other docs. and this person advised me that the first one could not or should not have discussed any detail and specially the amount. Finally death certificates were obtained at a cost from the City/ State parent was citizen of . other docs. notarized, and forwarded and finally acknowledged after further phone calls to more Analysts. As administrator of both deceased parents estate I expected some notice of how the policy settlement would occur. Instead suddenly I received a phone call from my siblings that they had received checks in the mail stating for policy settlement in the amount of $1.37. The total of all checks to all my siblings added up to near $11.00. I filed A COMPLAINT to AIG's President and to the Chair Person of their Regulatory, Compliance and Public Policy Committee. Reg. mail, the Pres. letter returned unopened, the Chair person evidently generated a phone call to me. I had asked for reimbursement of funds to purchase Death Certificates and sending regis. mail. To make the story short her answer was; "We do not pay for such----You could have opted out of doing anything had you chose to do so--- You could have believed that Analyst's $11.00---" I was not able to prove that who would ever believe a large Insurance co. such as AIG would go that far to settle a $11 claim specially when many of their Analysts would not permit any discussion about details. The woman caller finally divulged details after pressing for them.. I agreed that had I been given the amount and details she had given me I would have opted not to pursue the matter.
"
...
Reply Have a similar problem?
Claimant timeline (1) - Hide
  • 03-09-2016 — Receival of AIG mailing to wrong address
What Claimant Wants Hide
1. Refund: Purchase of Death Certificates Jul 15, 2016 $57.25
2. Refund: Registered MaILfee, from wrong receival Jul 15, 2016 $6.12
3. Pay me for my time: travel expenses/obtainig info/docs Jul 15, 2016 $25.00
Just make me happy!
Claimant invites American General Life Insurance Company (Aig) to make a fair offer to resolve this complaint.
Cash total : $88.37
  • 1
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from American General Life Insurance Company (Aig). This claim will remain posted until resolved
Expand
Refresh
  • Show:
  • Sort by:
  • 1
  • Contributed Solution: by J Petaluma On 06-30-2016
    View more
    Poor communication from AMERICAN GENERAL LIFE INSURANCE COMPANY (AIG) More...
If you are a party to this claim, click here.
Is this a fair resolution?
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim