Public Mediation

My Claim vs. Worthington Aluminum Trailers

G. H. vs. Worthington Aluminum Trailers L.P.
1050 Broad St Ste 20, Montoursville, Pennsylvania, 17754-2533, United States
Amount Involved: $800.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1531672
    • Amount Involved: 800.00
    • Filed On: Jan 27, 2016
    • Posted On: Feb 07, 2016
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
View less
Rate or Review on Worthington A...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (4) - View
Claimant says:
"My experience with this Aluminum Trailer manufacturer has been a complete disaster.
this company advertises they make custom trailers according to the customers specifications. Not only did they not build it to my specs they never told me they could not and just did what they wanted to do.
very bad business practices. First ordered an aluminum trailer that was 5 feet 5 inches interior height so that it would fit in my garage. It came with a 5 foot 9 inch interior and would not fit in my garage. They also forgot to install the D-rings for tie downs. Within 72 hours I notified Barry the salesman and told him I rejected the trailer and wanted another one with the right specs. At this time my situation was turned over to Chuck who handles the warranty part of the business. I talked to Chuck numerous times about what I wanted on the new trailer and told him I would pay extra if needed and he verbally acknowledged that. I told him I wanted the cheaper steel wheels and we talked about this on the phone more than once. I also requested more insulation in the walls and ceiling. I also requested vents in the lower end of the trailer. Also requested the 12 volt wired vent moved toward the front roof of the trailer so my solar cells would fit on the roof. Also requested the exterior 110 volt plug in be located closer to the center line of the trailer. It was also understood by Chuck where I wanted the D rings mounted in the floor for tie down reasons. Chuck asked me to meet him in TN recently to exchange the trailers. When meeting him in TN I learned the only thing He did that was agreed upon was the trailer was shorter in height so It would fit in the garage and he moved the 110 volt socket closer to the center line of the trailer. He never once called me and told me he could not put in the D-rings, put in more insulation, the fan hole was installed in the wrong place so I will have to cover the hole, no vents at all in the lower rear of the trailer, and he never told me he could not put the cheaper steel wheels on. I got the same expensive aluminum wheels. I mentioned all this when we exchanged trailers but he just gave a lame excuse, blamed someone else and shrugged his shoulders. When I contacted him for the address of the owner so I could write him a letter to advise of the disaster he refused to give it to me and said just address it to him and he would give it to the owner. This is horrible business practices. He never told me he could not build it to my specs other than what I mentioned. The first trailer model I ordered was on their website and listed a weight of about 560 pounds, the title states close to 900 pounds and I did not get what was shown in the website photograph. Poor management and the right hand does not know what the left hand is doing. I also told him I needed the trailer very soon. I need help building the trailer according to what Chuck and I agreed upon. I am a 100% sc wounded vet and can not do much of this myself."
...
Reply Have a similar problem?
Additional Communication Between Claimant and Worthington Aluminum Trailers L.P. Hide
  • Jan 27, 2016, Claiming party added:




  • Phone: (570) 567-7364
    Fax: (570) 651-9648
    info@worthingtontrailers.com

  • Apr 08, 2016, Claiming party added:

  • My cost now is about 1200.00

What Claimant Wants Hide
1. Compensation: pay for work not done Feb 11, 2016 $800.00
2. Other – Pay for claim posting cost Feb 11, 2016 $7.99
Cash total : $807.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Worthington Aluminum Trailers L.P.. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim