Public Mediation

Yelp-Dispute-#5086663

J. M. vs. Yelp
140 New Montgomery St, San Francisco, California, 94105-3705, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 5086663
    • Amount Involved: N/A
    • Filed On: Oct 30, 2012
    • Posted On: Nov 10, 2012
    • Complaint(s):
      • Publication of false or misleading content, reviews or ratings
      • Refusal to respond or remove bad content
      • Damage to my reputation
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Rate or Review on Yelp
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"This was a review placed on Yelp a week after a disgrutled employee, Kelly Pomarico, left our company. I as the owner of JonCar Realty do not know this person, whether they are real or fictitious, and find her comments to be slanderous. None of her statements relate to any specific incident, I believe it was written by a personal friend or relative of Kelly. As a sales associate to my company, Kelly was an independent contractor, and therefore, I did not have direct contact with her clients.


What can I do?"
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What Claimant Wants Hide
What By When How Much
1. Remove false or malicious web content, business reviews, etc.: remove false or malicious businessreview Nov 14, 2012 N/A
Non-cash: 1 items
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Yelp. This claim will remain posted until resolved
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  • Comment: by Jennifer Sheehy — Online mediator
    • On: 12-15-2012
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  • There unfortunately seems to be a lot of similar complaints about Yelp, including websites that have become dedicated to complaints about the site. It seems that the best way to combat the negative reviews is to actually answer them on Yelp. Be respectful and polite, and indicate that it seems that the person making the complaint may be a disgruntled former employee that left the employment of your company. That way, at least the people that use Yelp can see your rebuttal in the issue.
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