Yelp’s Complaint History (28):
28 claims are currently posted for public review and comment
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- Claim
- Seeking:
Claimant says:I have 2 reviews on my Yelp page that are damaging to my business. One I never did work for and the other is a not even a client as I did not even charge to check their car out. I did it for free. How these 2 people get to keep their reviews up there and real one are in the filter if beyond me
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:I advertise through Yext for my child care facility (Love&Care Montessori) with many companies including Yelp. It has come to my attention that yelp is deleting my 5 star reviews. I emailed and pointed out the problem. Yelp responded that computer sort this. However, computer can not do the same for all my reviews. These reviews were done through p...
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:My company, Vimar Auto Repair, has a great deal of positive reviews from satisfied customers. Unfortunately, we do have one negative review; the gentleman who wrote it paid us for our work and then, upon his departure, called his credit card company to cancel the payment. The company, of course, investigated this briefly to determine whether or not...
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- Claim
- Seeking:
For:
- Damage to my reputation
- Failure to notify me before posting negative content
- Failure to publish or consider opposing sides of an issue
- Failure to safeguard against anonymous, gamed, or malicious content
Claimant says:On March 4,2013 someone named Paul R wrote a horrifying review claiming I did work for him. I have never done any work for this person. His review states many items that do not even exist in my business. He states he had problems with his liner. I always have stood behind my customers. He states I rent bobcat tractors which I do not, I own my own....
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- Claim
- Seeking:
For:
- Abusive, arbitrary, or uneven application of rating or review processes
- Damage to my reputation
- Failure to safeguard against anonymous, gamed, or malicious content
- Refusal to respond or remove bad content
Claimant says:For the past 6-8 months, our positive comments have been "filtered" by yelp and cannot be seen by customers. On the other hand, all negative reviews, some of which are unfounded, stayed on the page for a certain number of years. I would like to know what I can do to rectify the problem.
Thank you,
Danielle
Bridals by Danielle
email : phillybride@...
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