Public Mediation

My Claim vs. Webbs Heating 7Air

C. R. vs. Webb's Heating & Air Llc
105 Corporate Park East Dr Ste B, Lagrange, Georgia, 30241-3720, United States
Amount Involved: $125.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 5435602
    • Amount Involved: 125.00
    • Filed On: May 09, 2016
    • Posted On: May 20, 2016
    • Complaint(s):
      • Bad business practices
      • Customer service runarounds
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"ON 3-1-2015 I CALLED MY HOME WARRANTY COMPANY MY A/C WAS MAKING A NOISE THE WARRANTY COMPANY SENT OUT WEBBS HEATING & AIR THE MAN WHO CAME OUT (CHRIS) SAID I NEEDED TO PURCHASE A HOME MAINTENANCE PLAN AS CHOICE HOME WARRANTY WILL NOT COVER A CLAIM WITHOUT A HOME A/C AGREEMENT ALSO. I PURCHASED ONE FROM CHRIS CHECK 7258 $125.00 BUT HE ONLY MARKED $120.00 ON MY CHRIS WAS SUPPOSED TO COME BACK ON FRIDAY TO SERVICE MY INSIDE UNIT (HE DONE THE OUTSIDE THE FIRST TIME HE CAME OUT. I CALLED AND TALKED TO MR WEBB (THE OWNER) HE SAID CHRIS WOULD COME OUT THE NEXT WEEK BUT NO ONE SHOWED UP AS A MATTER OF FACT HERE IT IS MAY AND NO ONE AS YET HAS COME OUT I HAVE CALLED MR WEBB THREE OR FOUR TIMES HE WAS SUPPOSED TO SEND ME A REFUND BUT HERE IT IS MAY THE 9TH MAY BUT AS YET NO REFUND AND NO SERVICE ON MY INSIDE UNIT ALL I WANT IS MY MONEY BACK .



"MR WEBB PLEASE SEND ME MY REFUND .AS YOU PROMISED YOU WOULD DO MY CHECK 7258 CLEARED MY BANK ON 7 MARCH AND HERE IT IS MAY AND I STILL HAVE NOT GOTTEN ME REFUND AS A MATTER OF FACT I CAN NO LONGER CONTACT YOU AS YOU WILL NOT TAKE MY CALL JUST SEND ME A REFUND AND I WILL NEVER CONTACT YOU A GAIN CLINE REEVES 728 GOODSON DRIVE COLUMBUS GRORGIA 31907 706-561-0023""
...
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What Claimant Wants Hide
1. Refund: SERVICE REFUND May 24, 2016 $125.00
2. Other – Pay for claim posting cost May 24, 2016 $7.99
Cash total : $132.99
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Respondent's Counteroffer

There has been no response to this claim from Webb's Heating & Air LLC. This claim will remain posted until resolved
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