Public Mediation

George Stauffer vs. Usps At Grants Pass Or.

does anyone remember when folks were proud to be mailcarriers and worked at it?

G. S. vs. Usps United States Postal Service (Grants Pass, Or)
1636 NW Washington Blvd, Grants Pass, Oregon, 97526, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 7405046
    • Amount Involved: N/A
    • Filed On: Jun 10, 2016
    • Posted On: Jun 21, 2016
    • Complaint(s):
      • Problem with a service
      • Customer service runarounds
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"My name is George Stauffer of 4801 Cloverlawn Dr. Grants Pass, Or 97527


since October 2015 i have not been able to get packages delivered to my home.
The postperson intensonaly leaves and packages in the distribution center and leaves
a notice in my rural mail box with the comment that i can pick them up the next day
i have been told that i live within the bounds of home delivery of mail that will not
fit in my required box, and each sender having paid full price expects full service. At
last christmas time a package of food products sent 3 day arrived and was here in time
to be delivered the last work day but had been left behind until i could get it after the
holiday, This has happenedn6 times and I have tried to reach the postmaster to no avail
and the manager of the distribution center responded after Christmas politely but nothing changed. The strange thing is that i can be expected to drive 7 miles to the other end of
town but they cant drive 500 feet up my driveway. the previous delivery person when
necessary would drive up to my parking area sound their horn while facing the house
wait for the few minutes it took for someone to respond then turn around safely and
depart. this system had worked sucessfuly for 25 years and through mud snow and rain."
...
Reply Have a similar problem?
Additional Communication Between Claimant and Usps United States Postal Service (Grants Pass, Or) Hide
  • Aug 05, 2016, Claiming party added:

  • my part of this claim was cleared graciously and the service seems to have been returned to what i believed was usps tradional style.at least on this rural route. thank you.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Apology: a published statement of corrected ethics Jun 25, 2016 N/A
2. Change of policy: get rid of the slobs and generate pride of job Jun 25, 2016 N/A
Cash
1. Other – Pay for claim posting cost Jun 25, 2016 $7.99
2. Other – Physical delivery charges Jun 25, 2016 $2.99
Cash total : $10.98
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from USPS United States Postal Service (Grants Pass, OR). This claim will remain posted until resolved
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