Public Mediation

M.B. vs. Telinet Solutions Ltd

M. B. vs. Telikin
2805 Sterling Drive, Hatfield, Pennsylvania, 19440, United States
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Statement of Claim
Claimant says:
"I have tried about 9 phone calls over a two day time period starting on 11-29-22 to 11-30-22 to fix a problem over a year ago that was fixed completely in one phone call to vip support . VIP support on the fourth phone call made on 11-29-22 said he was stumped as to why the problem had hhappened about eliminating over 23,456 emails from my computer. The last phone call to vip support evidently said the previous person was guessing or just wrong and he evidently knew a lot more then anyone else at the vip support number. I dont like the bad attitudes of vip support except for the fourth person on 11-29-22. He was really the only honest one. If the problem was so easy to fix by the know it all person so easy why didnt they just fix it that way to begin with. You need to get these people at vip support togeather and tell them for the most part you should not treat customers this way!!!"
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What Claimant Wants Hide
Just make me happy!
Claimant invites Telikin to make a fair offer.
1. Other – Pay for claim posting cost Dec 15, 2022 $14.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Telikin. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 01-10-2023
    I've never heard of this company and can't figure out which one you're talking about. is API, Telnet is out of the UK, Telnet Solutions is in cabling, and TelNet Worldwide sounds the most likely - but you need to clarify before I can add any suggestions for resolution.
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