Public Mediation

S.S. vs. Super 8 Sheridan

S. S. vs. Super 8 Sheridan
2435 N Main St, Sheridan, Wyoming, 82801-9200, United States
Amount Involved: $356.40
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3382777
    • Amount Involved: 356.40
    • Filed On: Jun 26, 2017
    • Posted On: Jul 07, 2017
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I usually come out in May every year for the Rocky Mt. Leather Tradeshow, Love Sheridan!  this year I booked a room for 3 at the Super 8 Sheridan 2435 N. Main Street.  Before the trip, one lady fell and tore her acl and needed surgery, the 2nd lady got news her father's cancer had returned and since then passed away.  I wasn't coming alone.  I cancelled our reservation with Super 8 thru Travelocity on April 10 @ 10:52 AM. it was free cancellation up to 24 hrs before scheduled date.  This was a month and 7 days prior to arrival.  Our reservation was for May 17 thru 21.  Super 8 charged me anyway on  May 18th and refuses to refund my card.  Also refuses to talk to Travelocity, Just wanted you to know what kind of business is operating in your beautiful town.  hotel reservation # 96458538
Thank you,
 
Susan Saxon Singleton
saxonlex@aol.com"
...
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What Claimant Wants Hide
1. Refund: 356.40 Jul 11, 2017 $356.40
2. Other – Pay for claim posting cost Jul 11, 2017 $14.99
Cash total : $371.39
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Super 8 Sheridan. This claim will remain posted until resolved
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  • Contributed Solution: by Ehsan Samavatian On 07-09-2017
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    Hope you can refund your money. They should respond and clarify why they did not refund your money. I will help you by sharing this story in social media and you try to do that. This can help to destroy their reputation.
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