Public Mediation

My Claim vs. Sprint Mobile Service

K. S. vs. Sprint (Headquarters)
6391 Sprint Pkwy, Overland Park, Kansas, 66013, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (6) - View
Claimant says:
"Cancelled my cell phone service on 4/26/15 4:40 p.m. with "Gabriel" who said to call back on 5/1/15 since April was almost over. I called on 5/1/15 and talked with "Jeannie" at 9am. We agreed that I would make payments at $25.00 a month so I made that first payment with her for the month of May. Jeanne said I would receive monthly billing statements starting in June which I received and paid. I received another payment in July and paid this as well. After July I never received any more statements/bills. Then I get a call in November saying Sprint has sent me to collections with Diversified Consultants, Inc. I explained that I have not received any billing statements but the woman said if I paid $350 now, that would take care of everything. I replied "absolutely not" and that I would report Sprint to BBB. I just received a bill via mail from Diversified Consultants, Inc for $529.80"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites Sprint (Headquarters) to make a fair offer.
1. Other – Pay for claim posting cost Dec 16, 2015 $7.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Sprint (Headquarters). This claim will remain posted until resolved
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