Public Mediation

J.J. vs. Simple Health 800-594-4046

Simple Health 800-594-4046 violates FTC Do Not Call rules

S. T. vs. Simple Health - Health Insurance Innovations
800-594-4046, 15438 N Florida Ave Ste 201, Tampa, Florida, 33613-1223, United States
Amount Involved: $800.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 1654153
    • Amount Involved: 800.00
    • Filed On: Nov 15, 2016
    • Posted On: Nov 26, 2016
    • Complaint(s):
      • Bad business practices
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I received an illegal robocall from "Health Advisors;" once I pressed 1 I was put through to a "Licensed agent" with Affordable Health Insurance who stated that the company has no mailing address or website but is based in Florida - phone number 888-984-4926. The "agent" told me that I would be able to get an insurance policy for my fictitious family of 5 for $350 per month.

It was quite hard not to start laughing but I managed it, and was finally put through to David with Simple Health. I will say there were no flies on David - once I asked for their address he immediately hung up.

So that's the sure sign of dishonesty. Any ethical, or perhaps EXISTING, company would not hang up on a customer. They know very well that they're violating Do Not Call rules and liable for penalties of up to $16,000 per call from the FTC.

I did try to call back but the hold was so long that I got bored. However, a little online research shows that Simple Health is an alternate name for Health Insurance Innovations at 218 E Bearss Ave Ste 325, Tampa, FL 33613-1625"
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What Claimant Wants Hide
What By When How Much
1. Apology: Apologize for violating Do Not Call registry Nov 30, 2016 N/A
2. Change of policy: Stop violating Do Not Call registry Nov 30, 2016 N/A
1. Compensation: Your agent violate the Do Not Call list Nov 30, 2016 $600.00
2. Pay me for my time: 30 minutes of listening to your crap and trying not to laugh Nov 30, 2016 $200.00
3. Other – Pay for claim posting cost Nov 30, 2016 $7.99
Cash total : $807.99
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Simple Health - Health Insurance Innovations. This claim will remain posted until resolved
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