Public Mediation

My Claim vs. Santander Consumer USA Dispute

M. R. vs. Santander Consumer Usa Inc.
P.O. Box 961245, Fort Worth, Texas, 76161-1245, United States
Amount Involved: $726.00
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"Well Stantander took two car payment from my bank account on 8/22/2014 which was 275.00 twice on that same day i call them an told them about the mistake that was made. i ask them to refund one of the payment back to me cause i had bills to pay. they said they couldn't for 15 days because the Government doesn't allow them to do so. the Government told them to put a hold on peoples money for 15 days before they can sent it back to them and after 15 days they will send it. i faxed them a paper that they needed. now they're saying they never got it i So today after its been 18 days they're telling me they need another fax so i sent them another fax i been to my bank US Bank to see if they could give me my money an they keep giving me the run around. it's been 18 days my bills are due and no money yet. i work hard for my money now they're telling me another 72 to 48 hour for their accounting department can view the statement from my bank that i sent them where they took two payments. i asked for the accounting department number and they got real quiet they said they don't have one just an email address so i ask for that and the lady Shanice and Gerald who with the presidents side of Santander said they couldn't give it out the meaning the email address. now to me that sounds shady"
Reply Have a similar problem?
What Claimant Wants Hide
1. Compensation: me being late on my bill elctirc Sep 23, 2014 $93.00
2. Payment due: cable bill/ vet bill late on it 72.00 Sep 23, 2014 $32.00
3. Recovery of Losses: i had to borrow my from my friends to mak it til pay day Sep 23, 2014 $200.00
4. Refund: my payment that they wrongfully took Sep 23, 2014 $275.00
5. Pay me for my time: 18 days of suffing without i had to borrow from Cashnet USA Sep 23, 2014 $126.00
6. Monetary items with amounts to be determined: my pain an suffing Sep 23, 2014 TBD*
7. Other – Pay for claim posting cost Sep 23, 2014 $7.99
Just make me happy!
Claimant invites Santander Consumer Usa Inc. to make a fair offer to resolve this complaint.
Cash total : $733.99*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Santander Consumer Usa Inc.. This claim will remain posted until resolved
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

If Unresolved
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.


A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim