Public Mediation

My Claim vs. Santander Consumer USA Inc. Dispute

A. G. vs. Santander Consumer Usa Inc.
P.O. Box 961245, Fort Worth, Texas, 76161-1245, United States
Amount Involved: $8,172.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2610153
    • Amount Involved: 8,172.00
    • Filed On: Oct 29, 2013
    • Posted On: Nov 09, 2013
    • Complaint(s):
      • "I just feel ripped off."
      • Contract / Agreement / Promise dispute
      • Bad business practices
View less
Rate or Review on Santander Con...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I purchased a 2004 Chev Tahoe in May 2006. Citifinancial Auto was the financial institution at the time of purchase. After having the vehicle for about a year, Santander Consumer USA took over as the financial Institution. The vehicle was to be paid off in April 2013. I am not behind with any payments. I called Santander Consumer USA Inc, and told them that May 2013 was my last and final payment. I was told by someone in the customer service dept that I had to pay another year. I asked why. The person I spoke with told me that I had been late and that I had a payment pushed back., etc, etc. I am still making payments. I would like to file this complaint. My original signed sale contract maturity date is May 2013. On my monthly statement Santander has changed my Maturity Date to 11/27/2013, with an estimated pay off $5,658.32. I would like to recoupe all monies (payments) paid past May 2013 Maturity date. My monthly payment is 680.61. I sincerely thank you for your immediate attention in this matter."
...
Reply Have a similar problem?
Additional Communication Between Claimant and Santander Consumer Usa Inc. Hide
  • May 06, 2014, () added:

  • Please be advised that our office has responded directly to the customer regarding her claim on November 14, 2013.

What Claimant Wants Hide
1. Recovery of Losses: pmt made pass May2013 orig maturity date Nov 26, 2013 $8,172.00
2. Other – Copy claim to regulators Nov 26, 2013 $14.99
3. Other – Pay for claim posting cost Nov 26, 2013 $7.99
4. Other – Physical delivery charges Nov 26, 2013 $6.99
Cash total : $8,201.97
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Santander Consumer Usa Inc.. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim