Public Mediation

My Claim vs. Prime Technologies Dispute

J. B. vs. Prime Technologies, Llc
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 91818
    • Amount Involved: 2,800.00
    • Filed On: Sep 01, 2015
    • Posted On: Sep 12, 2015
    • Complaint(s):
      • Problem with a product
      • "This feels like a scam to me."
      • Failure to disclose facts
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"This company called me in April of 2015 and told me my computer was being hacked from someone in Russia. I paid them $600 to protect my bank account and get rid of the viruses on my computer. In July I called them to state I thought I had more viruses. They said my account was being hacked at that moment for Russia, Again. This time I paid them a check for $3500 to stop Russia from claiming $17,000 from my bank account. A day later I told my daughter about this matter and she googled them and said they were the hackers. It was on Google that they were crooks. I managed to put a stop payment on my check for $3500.00 and had to change all my financial information. I want to know how to go about getting my money back. This has caused considerable health problems, and I need to resolve this issue, Please! I just had eye surgery to save my eyes from blindness and had my son checking my bank account. He didn't do anything. Now that I've had my surgery, I see several other business that were funneling money from my account. I tried calling them but they are not going to help me.

"
...
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Additional Communication Between Claimant and Prime Technologies, Llc Hide
  • Sep 13, 2015, Claiming party added:

  • This company called me in April of 2015 and told me my computer was being hacked from someone in Russia. I paid them $600 to protect my bank account and get rid of the viruses on my computer. In July I called them to state I thought I had more viruses. They said my account was being hacked at that moment for Russia, Again. This time I paid them a check for $3500 to stop Russia from claiming $17,000 from my bank account. A day later I told my daughter about this matter and she googled them and said they were the hackers. It was on Google that they were crooks. I managed to put a stop payment on my check for $3500.00 and had to change all my financial information. I want to know how to go about getting my money back. This has caused considerable health problems, and I need to resolve this issue, Please! I just had eye surgery to save my eyes from blindness and had my son checking my bank account. He didn't do anything. Now that I've had my surgery, I see several other business that were funneling money from my account. I tried calling them but they are not going to help me.

What Claimant Wants Hide
1. Compensation: Monies paid to you Sep 16, 2015 $600.00
2. Payment due: Amount paid to Prime Technologies, Inc. Sep 16, 2015 $600.00
3. Recovery of Losses: new bank account, changing all my bank info to Social Security, credit card companies, Mental and physical suffering Sep 16, 2015 $500.00
4. Refund: purchase price on 4/21/15, plus amount charged by other companies. Sep 16, 2015 $1,100.00
5. Pay me interest $0.00
6. Monetary items with amounts to be determined: Hacking my account, pain and suffering, Sep 16, 2015 TBD*
7. Other – Copy claim to regulators Sep 16, 2015 $14.99
8. Other – Pay for claim posting cost Sep 16, 2015 $7.99
Cash total : $2,822.98*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Prime Technologies, LLC. This claim will remain posted until resolved
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