Public Mediation

My Cotorra.com-Dispute-#3987735

G. G. vs. My Cotorra.Com
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3987735
    • Amount Involved: 68.75
    • Filed On: Feb 08, 2012
    • Posted On: Feb 19, 2012
    • Complaint(s):
      • Problem with a service
      • Contract / Agreement / Promise dispute
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"Last summer I purchased 2 $30.00 vouchers supposedly worth$ 65.00 for 2 facials at Abaka Salon. This coupon was supposed to be valid until 9-4-12. I tried to do appointments at this salon several time and as soon as I mentioned that I had these coupons, they told me that they had no openings. Finally I decided to wait a couple of months since the couple was good until 9/12. This past month I tried to do the appointments again and when I mentioned the coupons, they told me that they were expired and that Mycotorra.com print a mistake on them. I asked for my money back but they told me that I needed to deal with Mycotorra.com.

When I requested my money, first they wanted to give me a credit on their site, and I didn't accept. I requested my credit back to my card. They told me that they couldn't do that . Finally they said that they were going to send me a check. I still want the credit on my card because I will also get the credit for the interest of I service that I paid and I never had.

I do have a copy of the voucher that says that is good until 9-2-2012.

I think that you should keep an eye on this business because this to me look like a scam.

Could you please help me to get my credit back to my card?

Regards,

Giovanna Gonzalez
305-244-0539"
...
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What Claimant Wants Hide
1. Refund: $60.00 on my credit card ( no cash) Mar 01, 2012 $60.00
2. Pay me interest $8.75
Cash total : $68.75
  • 0
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Respondent's Counteroffer

There has been no response to this claim from My Cotorra.com. This claim will remain posted until resolved
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