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S. C. vs. Mepco Finance Corp
United States
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"my online checking account showing payments"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites mepco finance corp to make a fair offer to resolve this complaint.
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Thank you for contacting Mepco Finance Corporation ("Mepco"). We strive to provide exceptional customer service and appreciate the opportunity to address your concerns.

    In response to the specific allegations in the consumer’s complaint, please understand that Mepco services payment plans for providers of vehicle service contracts and product warranties. Mepco has no involvement in the development, marketing, sale, claims processing activities, or other administration of these vehicle service contracts or product warranties, and Mepco does not engage in any form of telemarketing. As a result, Mepco is unable to directly respond to the specific issues in the customer’s complaint. Since Mepco only services the payment plan (collection of payments), Mr. Cintron would need to contact the offices of the selling agent and/or service contract administrator directly for any information regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any vehicle service contract and/or product warranty related issues. Unfortunately, with the limited information provided I have been unable to locate Mr. Cintron's contract to provide the appropriate contact information for these offices.

    If we can be of any further assistance in helping the customer resolve their concerns, please contact me directly.

    Sincerely,

    Anthony Hammes
    Assistant Vice President & Compliance Officer
    (312) 601-2273"

This claim will remain posted until resolved.

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  • Comment: by Richard — Online mediator
    • On: 01-30-2014
    View more
  • Mepco is a fraud and should not be in business. They offer advertising to the public. Read my testimonial below, it will explain it all!!
  • Comment: by Richard — Online mediator
    • On: 01-30-2014
    View more
  • I paid $2250.00 for extended coverage on my truck. I bought a 5 year 150,000 mile coverage. At the end of 5 years I never used the warranty It stated if I didn't use the coverage I would be sent a refund of $1700.00. I had to send them all my repairs on the truck which they coverd absolutely nothing I had to have things indorsed send back my policy. The package Was an 1.5 inches thick. After 2 weeks the package came back and they were out of business for at least a year which means I could noT have gotten my trucked worked on anyway. ITS ALL A SCAM!!!!
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