Public Mediation

Carol Leone vs. Maytag`Whirlpool

C. L. vs. Maytag (Whirlpool Corporation)
553 Benson Rd, Benton Harbor, Michigan, 49022-2664, United States
Amount Involved: Other terms
Complaint(s): Problem with a product
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 3603775
    • Amount Involved: N/A
    • Filed On: Mar 21, 2016
    • Posted On: Apr 01, 2016
    • Complaint(s):
      • Problem with a product
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I bought a Maytag dishwasher in Feb. 2015, the appliance would leak every 4th or 5th time, we never knew when said dishwasher would leak. We had service co. Farraghers to service it and could not find what the problem was. So we called local appliance co. where we bought dishwasher and directed us to Maytag Whirlpool, They sent out a service co. from Ohio called Platinum. They changed parts, came out 5-6 more times changing other parts, after all this servicing it still leaks. Maytag whirlpool has not called back after the last call from us. They gave us a 1 yr. free extended warranty. What good is this, it is still leaking?"
...
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Additional Communication Between Claimant and Maytag (Whirlpool Corporation) Hide
  • Apr 01, 2016, Claiming party added:

  • A replacement was delivered on 3/30/31.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Replace: dishwasher that works Apr 05, 2016 N/A
Cash
1. Other – Pay for claim posting cost Apr 05, 2016 $7.99
Cash total : $7.99
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Maytag (Whirlpool Corporation). This claim will remain posted until resolved
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