Public Mediation

M&T Bank-Dispute-#2388048

J. H. vs. M&T Bank
One M&T Plaza, Buffalo, New York, 14203, United States
Amount Involved: $16,512.33
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2388048
    • Amount Involved: 16,512.33
    • Filed On: Jun 27, 2012
    • Posted On: Jul 08, 2012
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • "I just feel ripped off."
View less
Rate or Review on M&T Bank
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (3) - View
Claimant says:
"Every month I PAY MY MORTGAGE IN PERSON ON THE DUE DATE OR THE DAY BEFORE. EVERY MONTH I RECEIVE A STATEMENT WITH A LATE FEE OF 39.00, I BROUGHT IT TO THE ATTENTION OF THE BANK; THEY TELL ME I HAVE TO GO TO THE MORTGAGE DEPARTMENT AT A LOCATION OTHER THAN WHERE I BANK. I HAVE ALL MY RECEIPTS WITH THE DATES ON THEM. ALSO IN THE PAST I HAVE PAID SEVERAL LATE FEES SO THAT IT WOULD NOT AFFECT MY CREDIT RATING BUT NOW I'M TIRED. PLEASE HELP ME TO RESOLVE THIS MATTER."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Compensation: WRONGFUL CHARGES Sep 08, 2012 $500.00
2. Payment due: WRONGFUL CHARGE Sep 08, 2012 $500.00
3. Pay me for my time: WRONGFUL CHARGES Sep 08, 2012 $500.00
4. Pay me interest $15,012.33
5. Other – Copy claim to regulators Sep 08, 2012 $14.95
6. Other – Pay for claim posting cost Sep 08, 2012 $7.95
Cash total : $16,535.23
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from M&T Bank. This claim will remain posted until resolved
Expand
Refresh
  • Show:
  • Sort by:
  • Comment: by Jennifer Sheehy — Online mediator
    • On: 07-18-2012
    View more
  • Because you have proof of your payments and when they were made, you should first right a letter of complaint to the bank (at the mortgage division they specify you should talk to), include copies of your payments, including payments on late fees that should have not have been charged. You should send this certified so you can prove receipt. If this does not help alleviate the situation, you should contact the Consumer Financial Protection Bureau (federal agency) to file a complaint about wrongful late fees. You should be prepared to provide them with the same proof that you will be sending to M
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim