Public Mediation

R.J. vs. Lincoln Financial Services

R. J. vs. Lincoln Financial Service
1011 Camino Del Rio S Ste 150, San Diego, California, 92108-3554, United States
Amount Involved: Other terms
Complaint(s): Bad business practices | Other
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 1960649
    • Amount Involved: N/A
    • Filed On: Feb 17, 2017
    • Posted On: Mar 27, 2017
    • Complaint(s):
      • Bad business practices
      • Other
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"My vehicle was repossessed last September and I paid the fees that I was given to get the car returned February 9, 2017 and informed that I would get the car returned the next day. I found out that the car was being auctioned and the cost for the prepping was the delay in getting the car back to me. This is an unusual situation but it has been a week and I still haven't received my car. I am getting no resolution on this matter. It was their employee's error in allowing me to pay for the car as it was already auctioned and they had a bid on it. I was told that the car is mine but they need to get the fees from the car dealership before I am able to get my car. i called today and Reza was rude in reminding me that the car had been repossessed. I feel that this is no longer the issue since I made the appropriate payment to have the car returned. I asked again if I am getting my car back and was informed that I am getting the car back."
...
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Claimant timeline (1) - Hide
  • 02-09-2017 — Paid all fees I was told to get the car returned to me
Additional Communication Between Claimant and Lincoln Financial Service Hide
  • Mar 11, 2017, Claiming party added:

  • So I get my car back after Lincoln Financial charged me an additional $400.00 because the car had been prepped for auction. Apparently the car shouldn't have been returned to me. Two days later the engine blew. I spent 2000.00 getting a car back and they knew. I think they should be ashamed of themselves. They are a dishonest disgrace to businesses that are good.

  • Mar 25, 2017, Claiming party added:

  • So the reason that Lincoln Financial held the car was because there was a bidder on the vehicle. I paid a grand total of $2200. dollars to them and two days later the engine blows. They were only to happy to tell me that I could take the car to any dealer to trade it in. I think that this should go to court.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. I want my car returned Feb 18, 2017 N/A
Cash
1. Other – Pay for claim posting cost Feb 18, 2017 $7.99
Cash total : $7.99
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Lincoln Financial Service. This claim will remain posted until resolved
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