Public Mediation

Lens Crafters Inc-Dispute-#1625973

C. J. vs. Lens Crafters Inc
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I went in on October 14 to show them that my glasses that I had not long ago purchased had stress crqcks/fractures in them
The gentleman working at the time had gom=ne to his computer and looked as of he hsd placed an order to replace my lenses. Told me they will be ready within 2 weeks
It is now November 17th and I have learned that Lens Crafters Has JUST ordered My lenses 2 days ago!!! November 15th.
This is unacceptable service.
I cannot be expected to walk around with cracked glasses I can hardly see through and I deal with the Publis All Day Long.
For a large company they are unreliable and unorganized and will NEVER use them again nor will I let any of my Friends, Family, Co-workers or anyone I am associated with put their trust in Lens Crafters."
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites Lens Crafters Inc to make a fair offer to resolve this complaint.
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Respondent's Counteroffer

There has been no response to this claim from Lens Crafters Inc. This claim will remain posted until resolved
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