Public Mediation

Kia of Coatesville, Pa 19320-Dispute-#1937262

S. B. vs. Kia Of Coatesville, Pa 19320
2535 East Lincoln Hwy., Coatesville, Pennsylvania, 19320, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I bought a car at Kia of Coatesville on a Saturday, Jan. 12, 2013,on Monday I had to go to my bank and bring a starter check, at which time the sales paper was re-done by another finance person, who then informs me I have 2 weeks to pay $921.00, I told him I could not afford that and why was that not mentioned on Saturday and that I wanted to return the car, he states that there is no more cooling down period. He states that the deal is done and I will have to take up my problem with the bank. Also he tells me that if I do not pay the taxes my registration will be forfeited, and I discover that the insurance that they were able to get me is going to cost $417.00 a month. I have been told that this deal is legal and that there is no recourse for a deal where these people knowingly withheld information until the deal was signed. I was acting in good faith believing that Kia was doing the same. I am about to lose everything and end up with nothing, because of their underhanded practices, that I was not aware of. During the deal the only thing I was told was to sign where the x's were on the many different forms which they just kept pushing towards me."
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What Claimant Wants Hide
Just make me happy!
Claimant invites Kia of Coatesville, Pa 19320 to make a fair offer to resolve this complaint.
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:

  • "I have made many attempts to call with no call back? Please call Jim Sipala or Dondra at Kia of Coatesville 1-610-384-7700 Thanks Jim Sipala"

This claim will remain posted until resolved.

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  • Comment: by Jennifer Sheehy — Online mediator
    • On: 02-09-2013
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  • If there was, in fact, misrepresentation in obtaining this contract for a sale of a vehicle, you do potentially have rights in regards to this agreement that you signed. While it is very good that the dealership has responded to this claim and encouraged you to speak to someone there, it is interesting that they are denying your claim in its entirety. Because this is a contract that is affecting you both in the long and short term, perhaps speaking to an attorney to obtain some legal advice about your rights and remedies available could be of some help to you in this situation.
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