Public Mediation

Merchant Services, Inc.-Dispute-#9000791

J. B. vs. Ignite Payments / Fdis / First Data
1 Western Maryland Pkwy, Hagerstown, Maryland, 21740-5146, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 9000791
    • Amount Involved: 1,460.00
    • Filed On: Jan 10, 2012
    • Posted On: Jan 21, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Contract / Agreement / Promise dispute
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"I was trying to start up a small company, of my own.. I needed a gateway Company, that would allow me to take Credit Card, orders, over the phone. They did a back-ground check & said OK.
After about 2 months. Everything was working perfectly. I was making about 1 to 3 thousand dollars a month. Then, with-out warning or notice of ANY kind. All the sells i was making, stoped coming into my checking account. A tryed calling them. I was told that it was just taking longer to process them. So after 2 or 3 weeks, i was starting to run into money troubles. Trying to pay for advertising & I had a couple of guys working for me..
I finally, was told that my account, with them, had been put on hold because they NOW thought it was a high risk.
What My Company was doing was offering different ways & time-lines of fixing you home PC. From the phone, we could tell them where to go, so that my techs could take control of their PC & go through it & clean it up & put virus protection on it. It was either a one-time deal or over 1 to 6 months.
When they held & ARE STILL holding, over $1000, so they could COVER any claims or cash=backs. People claiming we NEVER fixed their PC. So when I lost the money, I lost my 800 phone number, so when people had trouble & tryed to call, the line was gone, BECAUSE MERCHANT SERVISES HAS MY MONEY. Now a few have asked for a cash-back because the line is gone & they are hitting MY CHECKING ACCOUNT--NOT THEIR MONEY, THEY ARE HOLDING, FOR THAT PURPOSE.
So in essence, they have stolen over a thousand $ of mine & caused my business to FAIL..The longer they hold my money, the more people will ask for cash backs cuz I'm not being ALLOWED to keep the 800 number working.."
Reply Have a similar problem?
What Claimant Wants Hide
1. Damages: interest charged to me cuz of no notice of returns Jan 25, 2012 $195.00
2. Refund: They are holding MY money, they lied about why they are holding it. Jan 25, 2012 $1,185.00
3. Pay me for my time: 6 hours of my time Jan 25, 2012 $80.00
Cash total : $1,460.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Ignite Payments / FDIS / First Data. This claim will remain posted until resolved
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

If Unresolved
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.


A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim