Public Mediation

Harts Towing&Repair-Dispute-#2868288

J. D. vs. Harts Towing&Repair
27080 State Route 37 , Watertown, New York, 13601-5206 , United States
Amount Involved: $1,640.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2868288
    • Amount Involved: 1,640.00
    • Filed On: Feb 22, 2012
    • Posted On: Mar 19, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Overcharge or billing error
View less
Rate or Review on Harts Towing&...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (3) - View
Claimant says:
"Over Charging for an ATV recovery operation. He charged $1500 for the recovery plus $1650 for 4 men where 2 men spent most of the time just standing around or fetching tools he neglected to bring out to the job site. He also attempted to charge $1200 for a rig he built from scrap I beam and was taking with him when he left. I split the difference in the cost with him on the rig. He attempted to cut bolt holes in the rig with a defective cutting torch that kept catching fire, so what should have taken ten minutes took a half hour. He attempted to bring the rig to the job site with a little 2 wheel drive ATV that didn't have the power or traction to haul the metal out to the site, so he wasted another half hour in that attempt. Once assembled , he had no way to lift the rig, had to send someone for blocks back at the van, and wait for a couple of spectators to help lift the rig. the rig had no gussets to support the corners, so people had to try to hold it to steady it, and he had to send someone back for a strap to tie the top together. He cut back the ice to expose the sunken machine, but had no one to go down and attach a line to the ATV. If the local fire department rescue squad hadn't been training out there, one of his people would have had to go in without proper equipment. Once he started to lift the ATV, instead of cutting the ice back where it could come straight out of the water under the framework of the rig, he wasted almost two hours cutting little blocks of ice out, and trying to pry the ATV out around from the center of the top of the rig. His chain saw ran out of gas and he had to wait again for one of his people to go back and bring more gas out. The time wasting also included various trips back to the shore for shovels, pry bars,and a sledge hammer I'm glad they didn't use. They're lifting device was this chain falls that was probably 100 years old, and they kept getting the operating chain tangled up with the chains they were using to lift the machine. So my complaint is everything the crew did extended the amount of time it took to do the job. Had they had the right equipment, and paid attention to the laws of physics, the job would have been done two hours sooner. I believe I was gouged because I was charged the time for all the mistakes they made. It would also be interesting to know if he actually paid two of the people $412.50 each for that afternoon to stand around, hold things, and get tools from back at the shore. I believe I paid for skilled labor that he didn't have. I believe I should receive half the cost of the job back because I was charged for all the mistakes he made, and faulty equipment he attempted to use in the execution of the project."
...
Reply Have a similar problem?
Additional Communication Between Claimant and Harts Towing&Repair Hide
  • Feb 27, 2012, Harts Towing&Repair (responding party) added:

  • Counter Offer:
    The Amount that John DeBoalt was Charged was 4040.63. The amount that Harts Towing & Repair paid out for Equipment made & manpower to bring up machine was $2270.00. Mr Deboalt was told it was going to be very expensive the night before. He had plenty of time to change his mind or call us off. We recovered the machine in a timely matter considering the conditions. We would like to counter offer a refund of 500.00 with written stipulation that no further action will be taken on this matter.

  • Feb 29, 2012, Claiming party added:

  • Above offer is the correct one

  • Feb 29, 2012, Claiming party added:

  • Cash settlement of 1640

What Claimant Wants Hide
1. remove labor charge Mar 15, 2012 $1,640.00
Cash total : $1,640.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Harts Towing&Repair. This claim will remain posted until resolved
Offer History
Feb 29, 2012
Claimant's Terms of Settlement to Harts Towing&Repair
Feb 29, 2012
Claimant's Terms of Settlement to Harts Towing&Repair
Feb 22, 2012
Claimant's Terms of Settlement to Harts Towing&Repair
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim