Public Mediation

GeoHoliday Starpoint Resort Group-Dispute-#7621919

D. W. vs. Geoholiday Starpoint Resort Group
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I do no believe this process was ethical. I'm not stupid but I fell for this pitch like a country bumpkin. The process for cancelling was poor and even if it followed Navada state law it was severely flawed. I would have to have started the cancellation process the next day and since I was on vacation or traveling ON A WEEKEND I did not have the opportunity to cancel. I of course could not cancel by TELEGRAPH.!
Why could we not use the fax or email system!!!"
...
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Claimant timeline (1) - Hide
  • 03-30-2011 — Needed to be cancelled by 4/4/2011 12:00PM
What Claimant Wants Hide
Just make me happy!
Claimant invites GeoHoliday Starpoint Resort Group to make a fair offer to resolve this complaint.
  • 0
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Respondent's Counteroffer

There has been no response to this claim from GeoHoliday Starpoint Resort Group. This claim will remain posted until resolved
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  • Comment: by puddin6185 — Online mediator
    • On: 07-22-2013
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  • I understand its you job to sell...but where does lieing come in play??? they sat there and said we had unlimited vacations for $199 (rci) ...we asked about ALL INCLUSIVE hotels...yes its still 199 no hidden fees...dats a damn lie...i can go on travelocity and book a vacay cheaper on that...they will not answer emails or return phone calls!!!!
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