Public Mediation

Forward Mobility Dispute

E. Z. vs. Forward Mobility
PO Box 1211, 201 Main Street, Edmonds, Washington, 98020, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1358075
    • Amount Involved: 449.00
    • Filed On: Jun 21, 2014
    • Posted On: Jul 02, 2014
    • Complaint(s):
      • Bad business practices
      • "I just feel ripped off."
      • Failure to honor promises
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Statement of Claim
Claimant says:
"I purchased a Freedom leg brace (part # L2136) for medical reasons and I paid $449.00 plus shipping. Mr. Joel Smith owner said if for any reason it did not fit or the Dr. did not approve then return for a full payment. My Dr said no because he feared blood clots after the operation. I returned it in perfect condition in one week. Mr Smith then sent me a credit # form SC-101479 stating $449.00 dated April 14. Since then I have called him and his cust service almost daily.....with no return calls. I called for the the last 6-7 wks at least 10-12 times per wk. Plse help. I and retired on a fixed budget and need the money.

Your truely, Ernest Zaino (860-677-8535) 36 Paper Chase Dr. Farmington CT 06032"
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What Claimant Wants Hide
1. Refund: Freedom Leg L2136 Jul 05, 2014 $449.00
2. Other – Copy claim to regulators Jul 05, 2014 $14.99
3. Other – Pay for claim posting cost Jul 05, 2014 $7.99
Cash total : $471.98
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Respondent's Counteroffer


There has been no response to this claim from Forward Mobility. This claim will remain posted until resolved
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