Public Mediation

Fingerhut st cloud mn.-Dispute-#1762271

E. W. vs. Fingerhut Company, Inc.
6509 Flying Cloud Dr, Eden Prairie, Minnesota, 55344-3307, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1762271
    • Amount Involved: 50.00
    • Filed On: Jul 09, 2012
    • Posted On: Jul 20, 2012
    • Complaint(s):
      • Overcharge or billing error
      • Customer service runarounds
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"We were billed $189.76 and my wife sent a check for that amount. We got a bill for $1.51.
We called customer service and talked to Gabby in customer service at 1-800-556-3208. She checked and said that there was a mistake made by their company for 50.cents less. She told us we have to pay it. This is poor business We told Gabby to cancel our account I just talked with my bank and got a copy of the check and the bank said they cashed it for the wrong amount."
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Additional Communication Between Claimant and Fingerhut Company, Inc. Hide
  • Aug 27, 2012, Claiming party added:
  • They sent a check for $101.

What Claimant Wants Hide
1. revised amount Sep 25, 2012 $50.00
Cash total : $50.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from FingerHut Company, Inc.. This claim will remain posted until resolved
Offer History
Jul 09, 2012
Claimant's Terms of Settlement to FingerHut Company, Inc.
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