Public Mediation

L.C. vs. Adam Sewell

Dr. Adam Sewell refuses to help invalid patient

L. C. vs. 479-353-2904
4600 Towson Ave Ste 101, Fort Smith, Arkansas, 72901-7832, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 1314007
    • Amount Involved: N/A
    • Filed On: Mar 02, 2017
    • Posted On: Mar 13, 2017
    • Complaint(s):
      • Commercial / Other dispute
      • Refusal to Treat Patient in Timely Manner
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"My brother has an implanted pain pump that can only be filled or adjusted with a Doctors prescription. He has been sick since November 2016, spent 3 weeks in ICU, and another 22 days in the hospital trying to get well. The hospital discharged him to a REHAB facility on 2/17 and his insurance will only pay for this care until 3/8. Due to finances we have no choice but to bring him home on the 8th. Because of major weight loss we were able to get his pain dosage reduced to the lowest possible dosage while he was in ICU back in January. However, now that he is on the road to recovery, fully conscious and trying desperately to perform the necessary, Speech, Physical & Occupational Therapy his back pain is back at a high level. The tech for the Pain Pump is more than happy to come to the REHAB facility to adjust the dosage, but his pain doctor, Dr. Sewell in Fort Smith, Arkansas refused to help unless he comes in to his office. I asked them if they realized how ridiculous that sounded? Response: I'm sorry but that was the order from the Doctor. We are at our wit's end, we need this resolved before we bring him home, but we are hitting road block after road block. Isn't the Doctor obligated to help the patient??????? What recourse do we have."
...
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Claimant timeline (1) - Hide
  • 03-01-2017 — CALL in to Dr. explaining problem, refuse to help unless patient comes in
What Claimant Wants Hide
Non-Cash
What By When How Much
1. Contact nurse at REHAB and get required info to adjust pain dosage Mar 06, 2017 N/A
2. Visit Covington Court and evaluate the patient and let the family know what can be done with dosage. Mar 06, 2017 N/A
Cash
1. Other – Copy claim to regulators Mar 06, 2017 $14.99
2. Other – Pay for claim posting cost Mar 06, 2017 $7.99
3. Other – Physical delivery charges Mar 06, 2017 $4.99
Cash total : $27.97
Non-cash: 2 items
  • 0
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Respondent's Counteroffer

There has been no response to this claim from 479-353-2904. This claim will remain posted until resolved
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  • Comment: by Sharon Khilling — Online mediator
    • On: 04-25-2017
    View more
  • I also had a problem within doctor. I had received a call from someone in his office reschedualing my appointment. When I came in at the rescheduled time everyone swore no one called me to reschedule that I had done that at my request. I was dropped as a patient. After I got home I found a voice mail from his office saying they needed to speak with me to reschedule my appointment. I called the reception desk to play the recording. The receptionist exclaimed "oh shit" but the doctor never called me back. It didn't end up mattering at all.  I would not trust this doctor to care about you at all. 
  • 2
  • Contributed Solution: by Bob Mangione On 03-15-2017
    View more
    Call the medical board, that is ludicrous More...
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