Public Mediation

NON REPSONSIVE AND FAILIURE TO DELIVER PRODUCT IN A TIMELY MANNER.

J. S. vs. Doors-Us - Unlimited Security Doors Inc - Nas Unlimited Doors Llc
Sergio Mattig, 4630 Nw 74 Ave, Miami, Florida, 33166, United States
Amount Involved: $2,066.90
Complaint(s): Contract / Agreement
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Statement of Claim
Complaint Involved (1) - View
"I HAVE E-MAILS SENT TO HECTOR, THE OFFICE MANAGER DOCUMENTING MY NUMEROUS PHONE CALLS AND REFUND OF MY DEPOSIT."
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What Claimant Wants Hide
1. Your counter offer of delivering the doors in August is unacceptable! For the past six months you have been telling me that the doors will arrive next month. It has been nine months since we went into contract and I still do not have my entry doors. I am no longer interested in doing buisness with a company that does not extend the professional courtesey of trying to contact me to resolve this problem. I want a full refund of my $2,050.00 deposit plus $16.90 filing fees. Jul 22, 2010 $2,066.90
Cash total : $2,066.90
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Respondent's Counteroffer Hide
What By When How Much
1. Refund: We would like to offer delivery of his door by August as this is when we expect to recieve his door in the port. Jul 07, 2010 $2,050.00
Cash total : $2,050.00
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Offer History
Jun 22, 2010
Claimant's Terms of Settlement to Doors-US - Unlimited Security Doors Inc - NAS Unlimited Doors LLC
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  • Comment: by billjeff31 — Online mediator
    • On: 12-13-2012
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  • Excellent job!!! Installer showed up on time, did an outstanding job, then cleaned uo after himself.
  • Comment: by lukegarner650 — Online mediator
    • On: 11-27-2012
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  • As always I received outstanding service and products. I have two more doors pending and I have confidence that they too will be of good quality. Thank you for your service.
  • Comment: by freemanowen — Online mediator
    • On: 11-19-2012
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  • Installer was knowledgeable and skilled. Made adjustments as needed to complete the job. Job was done timely and installer ed cleaned up and removed the extra material.
    Yes, I recommend this product.
  • Comment: by adam — Online mediator
    • On: 11-16-2012
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  • Well done, thanks. service and knowledge of installer and seller were great.
  • Comment: by george kent — Online mediator
    • On: 10-17-2012
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  • I already recommended my neighbor and she had 2 exterior doors put in....I am very happy with the work that was done and the guys were very professional. The only thing that I would have done different is have a different screen that would have given me more privacy....Thank you for the great job on both my new doors...Nas Doors Is the best company!
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