Public Mediation

My Claim vs. Dish Network

J. R. vs. Dish Network
9601 S Meridian Blvd, Englewood, Colorado, 80112, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 6626699
    • Amount Involved: N/A
    • Filed On: Apr 30, 2018
    • Posted On: May 11, 2018
    • Complaint(s):
      • Overcharge or billing error
      • Customer service runarounds
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I was a dish customer for about 16 years, in Michigan, Hawaii and Maryland.
We recently received a upgrade on our receiver., and I signed a contract for 2 years.
3 weeks later, they cancelled the Japanese station, which was one of the main reasons we signed up with them in the first place. My position is that by cancelling the station, they broke our contract, and I should not owe them anything. I cancelled our service on Apr 7, 2018.
They told me that I would still owe them 20.00 and some cents for the next 21 months. I spoke with an attorney, and was told that They did in fact cancel the contract when they cancelled the
Japanese station. As of today, they just billed me for the so called monthly charge as mentioned above.
The Japanese station was an added charge, and not part of their basic lineup.
Dish account number 8255 90 921 3021667
Thank you James W Rottet
10557 Edwardian Lane
New Market, Md., 21774"
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Apology: I offered to return the reciever to them at my cost. May 15, 2018 N/A
2. Apology: Stop billing me. Our relationship is over May 15, 2018 N/A
Cash
1. Other – Pay for claim posting cost May 15, 2018 $14.99
Cash total : $14.99
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Dish Network. This claim will remain posted until resolved
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