Public Mediation

My Claim vs. Directv (Headquarters)

U. A. vs. Directv
2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States
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Statement of Claim
Claimant says:
"My complaint is that Directv still  charges me for Early Cancellation fee even though I only transferred to AT&T u-verse when they are one and the same company. In fact, before I cancelled with Directv sevice, I talked to AT&T and confirmed that there will be no cancellation fee. And also, my contract with Directv because I have been with Directv since 2014 as per records will show but it was only suspended on June 2016 to September 2016  because we moved our residence temporarily and had our service re-connected October 2016. I did not know that they extended my contract again for two years eventhough we only moved. They also charged me for moving when in fact, there should be no charges when moving."
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What Claimant Wants Hide
1. Refund: Charges for the installation fee and extension of the contract Jun 14, 2017 $250.00
2. Credit: Cancell the Early Termination Jun 14, 2017 $335.00
3. Credit: Credit the re-installation fee I paid Last October 2016 Jun 18, 2017 $200.00
4. Other – Pay for claim posting cost Jun 14, 2017 $14.99
Just make me happy!
Claimant invites DirecTV to make a fair offer to resolve this complaint.
Cash total : $799.99
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Respondent's Counteroffer


There has been no response to this claim from DirecTV. This claim will remain posted until resolved
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