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Claimant's opinion: could never get in contact with you when we did you couldn't answer questions. when you did you lied.
Claimant's opinion: we asked several times to several people is there only one fee and the answer was always yes just the 1293.91
i sent in writing that we did not accept your offer. you promised money back and now the debt is not settled. the company you said you settled with is still contacting us. decision one here you go again with your lies. We are trying for a class action suit against your company. either way your company will be exposed.
I just cant believe how nonchalant your company is. we did not okay the offer to our creditor and we still haven't received our money back. we sent correspondence the same day so you couldn't just do what you wanted. so mr. john Sandoval, I am not going away. there are a lot more people out there you did this to. I will not rest until your company is exposed.
"This only debt was settled for $6,500 on 4/05/18 and our services have been rendered. This client is now graduated successfully from our program and client is non responsive to this good news we wish you all the best."
This claim will remain posted until resolved.
"contact me at anytime we cannot let them get away with this 9046579094"
The laws are very clear about debt relief fees, due to a huge number of scams in this area. If Decision One had not negotiated a settlement and you had not made a payment to the creditor when you started paying in, I do not believe they could legally charge you anything at that point. If you really paid $14,300 for a $6,500 debt, and Decision One is not willing to refund seemingly outrageous fees, in my opinion that's daylight robbery. I would strongly encourage you to report this to all regulators including the CFPB and the FTC.
See: "FTC Issues Final Rule to Protect Consumers in Credit Card Debt." It includes this:
"Advance Fee Ban
The Final Rule contains specific requirements for debt relief providers related to charging an advance fee before providing any services. It specifies that fees for debt relief services may not be collected until:
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