Public Mediation

problems with comcast at jacksonville florida Dispute

J. V. vs. Comcast - Comcast Xfinity
1701 Kennedy Boulevard, Philadelphia, Pennsylvania, 19103-2899, United States
Amount Involved: $11,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1268212
    • Amount Involved: 11,000.00
    • Filed On: Aug 29, 2014
    • Posted On: Sep 19, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Overcharge or billing error
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"i just move in to jax and refirs my services with Comcast star in 134.50 for 4 boxes telephone and internet bad services first come to my home one employee and install tv internet and phone I asking what about the other 3 boxes oh no you have to call again for the technician and co going to charge for instalacion called Comcast they said going to be 69.00 more ok I agreed ok in three month the charge me 750.00 to pay I already paid 2 months 400.00 now they charge 326.50 for this month last bill I own 22.40 and this bill 326.50 I know for the last month the bill coming for 222.40 I paid 200.00 rest is 22.40 until yesterday we talking for agosto 2014 to sept 2014 thas my complaint please help me Jorge villamil."
...
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What Claimant Wants Hide
1. Refund: daños y perjuicios Sep 13, 2014 $10,000.00
2. Credit: daños y perjuicios Sep 13, 2014 $1,000.00
3. Monetary items with amounts to be determined: daños y perjuicios Sep 13, 2014 TBD*
4. Other – Copy claim to regulators Sep 13, 2014 $14.99
5. Other – Physical delivery charges Sep 13, 2014 $2.99
Cash total : $11,017.98*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
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Respondent's Counteroffer

There has been no response to this claim from Comcast - Comcast Xfinity. This claim will remain posted until resolved
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