Public Mediation

CLEARWIRE FRAUD

J. G. vs. Clearwire Corp
United States
Amount Involved: Other terms
    • Claimant Seeks: 8 non-monetary items.
    • Claim #: 1312818
    • Amount Involved: N/A
    • Filed On: Aug 30, 2010
    • Posted On: Sep 14, 2010
    • Complaint(s):
      • "I just feel ripped off."
      • Poor Value for Money
      • Warranties or Rebates
View less
Rate or Review on Clearwire Corp
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (11) - View
Claimant says:
"This summer, I took over a Clearwire contract from another unhappy customer (my old roommate). At the start, I was quoted a price of $40.00 a month (without a pre-scheduled increase) for 4G Wireless Internet Service by Clear.com.

The original Clearwire equipment that I purchased didn't work properly, so Clear sent me several different versions of the equipment - but none worked. Their 4G equipment could not get and hold a signal - continuous disconnects. I worked with Techs for hours. So after many calls, they finally sent me a (much slower) 3G/4G piece of equipment - And, I was told that my monthly service charge would go down to $25.00 per month since the 3G service would be much slower (and for all the trouble that I'd been through).

A few days later, I find that my monthly service charge had been more than doubled to $55.00 per month. So I called CS and complained - and Clear.com (specifically a helpless supervisor named Sharon) begrudgingly lowered it to $40.00 temporarily, but said that it would rise again to $55.00 monthly in six months. And, if I didn't like it, too bad. I was welcome to take my business elsewhere. (!)

I am still in shock. I did NOT agree to this contract! Clear.com did not provide the 4G Service OR the Price that they promised. ALL LIES! Before switching to Clear.com, I was paying much less per month with TimeWarner, and now I regret that I ever left. The deal I had with TimeWarner is no longer available.

I feel that I have personally been victimized by a Bait-and-Switch SCAM by Clear.com. I also firmly believe that Clearwire has violated my rights as a consumer with Deceptive Trade Practices. And obviously, I am not alone in my complaints.

PLEASE SEE: http://www.tzlegal.com/news-cases/clearwire/

DID YOU KNOW... About the national CLASS ACTION LAW SUIT that was filed against Clearwire? I didn’t. I guess I found out the hard way.

If you are considering Clear.com / Clearwire… DON'T!
PUBLIC SERVICE NOTICE: BEWARE of CLEAR.com!
"
...
Reply Have a similar problem?
What Claimant Wants Hide
What By When How Much
1. Monetary items with amounts to be determined: I simply want what I purchased. The 4G Service for $40.00 per month as promised, or the slower 3G/4G Service for $25.00 per month as promised. And, without a rate increase - as promised. Sep 12, 2010 N/A
2. Replace: Continue to replace all equipment until it works at advertised. Sep 12, 2010 N/A
3. Complete project: As previously promised by a Clearwire Rep. Sep 12, 2010 N/A
4. Upgrade: Upgrade or repair to 4G Service. Sep 12, 2010 N/A
5. Repair: Upgrade or repair to 4G Service. Sep 12, 2010 N/A
6. Information: I want all agreements in writing. Sep 12, 2010 N/A
7. Change of policy: Stop the misrepresentations to the public. Sep 12, 2010 N/A
8. Apology: For being lied to - and for waisting my time and money. Sep 12, 2010 N/A
Just make me happy!
Claimant invites Clearwire Corp to make a fair offer to resolve this complaint.
Non-cash: 8 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
What By When How Much
1. Monetary items with amounts to be determined: I simply want what I purchased. The 4G Service for $40.00 per month as promised, or the slower 3G/4G Service for $25.00 per month as promised. And, without a rate increase - as promised. Sep 12, 2010 N/A
2. Replace: Continue to replace all equipment until it works at advertised. Sep 12, 2010 N/A
3. Complete project: As previously promised by a Clearwire Rep. Sep 12, 2010 N/A
4. Upgrade: Upgrade or repair to 4G Service. Sep 12, 2010 N/A
5. Repair: Upgrade or repair to 4G Service. Sep 12, 2010 N/A
6. Information: the offers have been documented in written responses to other agencies Sep 12, 2010 N/A
7. Change of policy: There is no intentional misrepresentation of service to the public by Clearwire or its employees Sep 12, 2010 N/A
8. Apology: apologies also extended n other written responses Sep 12, 2010 N/A
Non-cash: 8 items
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim