Public Mediation

Marie Torget vs. Brian Chang - International Auction Gallery

Brian Chang needs business ethics

M. T. vs. Brian Chang - International Auction Gallery
1645 S Sinclair St, Anaheim, California, 92806-5929, United States
Amount Involved: $747.40
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2675722
    • Amount Involved: 747.40
    • Filed On: Feb 21, 2017
    • Posted On: Mar 06, 2017
    • Complaint(s):
      • Bad business practices
View less
Rate or Review on Brian Chang -...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaint Involved (1) - View
Claimant says:
"In 2013 I met, Brian Chang. owner of International Auction gallery of Anaheim, CA. I was attempting to get my elderly mother to move to WA. She was not ready for the move until 2016, when she broke a hip. I contacted Mr. Chang no less than four times between 2013-2016, each time he assured me his fee was 30% On the day he brought me the contract for the estate sale, I had real estate agents, physical therapist, and care giver at the house. I mistakenly trusted Mr. Chang's word. I did catch one $ figure he wanted, if the sale did not meet his expectations. However, missed another critical add on.The contract read very differently than what he told me. His fee ended up being 70%. Much of the contract he did not honor. He has refused to provide me with proper receipts for items that did sell. Proper receipt with names and telephone number of buyers to verify sale price. he has refused to provide me with proof of advertising, he stated in the contract he would do. He was not even at the house when the sale took place. His partner, Joel Ramirez, (some one I never met) the "liquidator" of item that did not sell, was the one collecting the $ for items sold. Sale took place on Nov. 11th-12th 2016. It was suppose to be from 10 a.m. to 3 p.m.. I understand from our realtor, things were being packed up by 1 p.m. I have requested Mr Chang reimbursed us for the dollars he owes my mother; the difference between the 30% he repeatedly told us he charged and the 70% he took for himself. He has not responded. The dollar amount $747.40 Mr Chang claims the sale amounted to $1842.00, What my mother got was $542.00. Mr. Chang practices a form of bait and switch. The "liquidator" Ramirez (or was it Chang?) paid $300.00 for items packed up and then away and no doubt sold. Of that $300.00 Chang took 70%. In the item taken was, a lovely pecan Thomasville complete with hand painted accents, bedroom suit. It is the vulnerable and elderly like my mother ( she is 91 years old), who've to move quickly , that are robbed of their possessions."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Compensation: money owed . The difference between 30% he told us he charged and the 70% he took from my mother Mar 28, 2017 $747.40
Cash total : $747.40
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Brian Chang - International Auction Gallery. This claim will remain posted until resolved
Expand
Refresh
  • Show:
  • Sort by:
  • 1
  • Contributed Solution: by J Petaluma On 03-07-2017
    View more
    Check auction license requirements in your state/county/city. If International Auction Gallery is licensed you can ask for advice from licensing agency. More...
If you are a party to this claim, click here.
Is this a fair resolution?
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim