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Claimant's opinion: I'm convinced the Amana stove that Big George's delivered to my house was a "second"--a model that did not meet regular standards. It seems they are trying to "push" these inadequate appliances off on "unwary" users.Sad to say, the good reputation that Big George's had here in Ann Arbor, MI for many years is slipping fast. I've had a number of people tell me Big George's prices are significantly higher than the ones charged by other local businesses. Their policy of "standing" behind the products they sold is no longer being adhered to.
Claimant's opinion: Phone calls resulted in angry and abusive comments from the two men I talked with. They showed no interest in helping resolve the problem... They told me the 2 small burner on the back of the inadequate Amana kitchen range were for "simmering". I have always been able to get the regular burners on my stoves to "simmer". I do not need special burners for that...
Claimant's opinion: The stove Big George's delivered to my house was not the "floor model" that I paid for. It was in a sealed carton. The delivery men said it "came from our warehouse". That seems to have been a "bait and switch" operation on the part of this local company.
"Don't buy any Amana products. They are not listed on any of Consumers products lists.Do not buy any appliances from Big George's. They cost more and they do not provide good service if the appliance is defective or otherwise not "up to standard"."
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