Public Mediation

My Claim vs. Better Care Home Health Care. Dispute

R. S. vs. Better Care Home Health Care.
40 Brunswick Woods Dr, East Brunswick, New Jersey, 08816-5601, United States
Amount Involved: $750.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Better Care Home Health Care.
    • Claimant Seeks: View.
    • Claim #: 22380
    • Amount Involved: 750.00
    • Filed On: Oct 04, 2014
    • Posted On: Oct 15, 2014
    • Complaint(s):
      • Problem with a service
      • bad business,
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I am very upset with this agency, on 14 of September, I was given another home health aide, She was Indian decent and being my Children are Indian, I had asked a favor, I showed her my 24 inch gold necklace (from India) and being that the snap is off, I asked if she perhaps knew of a jeweler that I can send this too? she said yes, my friend but I will find the price and let you know so I will leave it with you, I took back the necklace and stuck it back in the place where I had it, On 16 of September, she came into my home for work again, so I let her in and she proceeded in the bedroom to fix my bed. school calls me and says your Daughter is sick and pick her up, I asked Nurmala, if she wanted to wait in laundry room while I get my Daughter, took my Daughter to Dr.s office and then rushed home, she was stalling as I went to get the necklace, I asked her if she had the persons name to fix it? but the necklace was gone?? I phoned 911 and asked for a report, she did steal my necklace, I would not accuse anyone unless I know for a fact, Nurmala seemed on edge but I wouldnt let her out till the officer came. Police Officer came and took the report, all I kept on saying was that she has my necklace, 24" Indian gold, Officer went to car but did not find anything, did not physically, check her. the officer gave me the report and the case # is: 14FT22481. I will go tomorrow to complete my complaint with the Courts."
...
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Additional Communication Between Claimant and Better Care Home Health Care. Hide
  • Oct 04, 2014, Claiming party added:

  • Please beware of this company, they only like to help older people that don't understand anything and don't know how to complain. take's advantage of people in there living environment.

  • Oct 04, 2014, Claiming party added:

  • And it is a 22K necklace not 24 *

What Claimant Wants Hide
1. Indian Necklace Oct 19, 2014 $750.00
Cash total : $750.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:

  • "This is a pending matter that will be resolved by the court. Ms. Sperrazza has filed a complaint with the Freehold Municipal Court and the matter is currently being investigated. Unless the court finds Mrs. Nelson guilty, she is not obligated to pay any money to Ms. Sperrazza."

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
Offer History
Sep 21, 2014
Claimant's Terms of Settlement to Better Care Home Health Care.
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