Public Mediation

Bay Chrysler Dodge Jeep Dispute #1838030

B. O. vs. Bay Chrysler Dodge Jeep
641 West 15th st, Panama City, Florida, 32401, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Bay Chrysler Dodge Jeep
    • Claimant Seeks: View.
    • Claim #: 1838030
    • Amount Involved: 11,000.00
    • Filed On: Oct 02, 2013
    • Posted On: Mar 16, 2014
    • Complaint(s):
      • Problem with a service
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I had my 2001 sebring in for stalling, 5 times in May and June, paid $4000.00 and problem not taken care of. They refused to take it in again. Due to their incompetence my engine was ruined and my life was put in danger. Had to take it to an independent repair shop and paid $7000.00 for new engine."
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Additional Communication Between Claimant and Bay Chrysler Dodge Jeep Hide
  • Oct 10, 2013, Claiming party added:
  • I had the car in there 5 times, maybe you should have worked on the engine, instead of sending me out over and over, telling me that the air conditioner was causing the problem. Any additional work that I refused had nothing to do with the engine. You kept doing things and charging me but not fixing the real problem. I was not treated fairly, and I will go to Jerry Brown [ problem solver].

What Claimant Wants Hide
1. Refund: money paid Oct 11, 2013 $11,000.00
2. Other – Physical delivery charges Oct 11, 2013 $2.99
Cash total : $11,002.99
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "We did not work on engine. we did note that vehicle needed additional work but customer refused."

This claim will remain posted until resolved.

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Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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