Public Mediation

Archival Albums & Photo Pages Dispute

E. C. vs. Archival Albums & Photo Pages
2498 Roll Drive, suite 1618, San Diego, California, 92154, United States
Amount Involved: $89.82
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 7262199
    • Amount Involved: 89.82
    • Filed On: Nov 25, 2014
    • Posted On: Dec 06, 2014
    • Complaint(s):
      • "I just feel ripped off."
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I ordered 5 vinyl hobby albums from Archival Photo Pages, 2498 Roll Drive, # 1618, San Diego, CA 92154, 1-877-814-2554, in early July. I sent them a check for $89.82 to include 5 albums plus shipping. The check for $89.82 cleared in late July.

I have never received the 5 albums. I have called repeatedly to customer service at Archival Photo Pages. I was told that they would check things out and that their records show that the items were never delivered. Not once did I ever receive a call back, as promised, as to the status of this order. I have left numerous voice messages, plus a message via their e-mail address, and still no call back. BBB of San Diego was unable to resolve this problem. My name is Edward Cadogan, 758 E. Kyle Drive, Gilbert AZ 85296, ed.cadogan@cox.net."
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Complete project: 5 Midnight blue vinyl hobby albums. Dec 10, 2014 N/A
Cash
1. Refund: Eg.: Purchase price + shipping Dec 10, 2014 $89.82
2. Other – Copy claim to regulators Dec 10, 2014 $14.99
3. Other – Pay for claim posting cost Dec 10, 2014 $7.99
4. Other – Physical delivery charges Dec 10, 2014 $2.99
Cash total : $115.79
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Archival Albums & Photo Pages. This claim will remain posted until resolved
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