Public Mediation

American benefits association-Dispute-#4317409

D. D. vs. American Benefits Association
199 South Blackhorse Pike, Blackwood, New Jersey, 08012, United States
Amount Involved: $470.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: American Benefits Association
    • Claimant Seeks: View.
    • Claim #: 4317409
    • Amount Involved: 470.00
    • Filed On: Mar 23, 2012
    • Posted On: Apr 03, 2012
    • Complaint(s):
      • Bad business practices
      • Contract / Agreement / Promise dispute
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I put the membership card on my charge card and was promised to receive paperwork explaining the product prior to my card being charged. The paperwork did not arrive prior to the impementation of the card and I could not review in time to cancel it. This was done on February 10th and the paperwork was not mailed until March 13th and was not received until March 17th. How could I possibly know wether this product was falsely represented? Now they will not let me cancel it because it is past 30 days. I feel this is a reprehensible business practice not allowing review of the product prior to charging for it. They are soliciting senior citizens with false hope. It is a discount drug plan and not an insurance drug plan as they implied."
...
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What Claimant Wants Hide
1. Credit: full amount of purchase Apr 10, 2012 $470.00
Cash total : $470.00
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Mr. Dangler has purchased a program from US Medical Trust. US Medical Trust is a re-seller of the National Health Card program and combines that program with other programs to form a program of their own. Mr. Dangler paid an amount to US Medical Trust, not American Benefits Association. Mr. Dangler should be contacting US Medical Trust for a refund. Their contact information is as follows:

    US Medical Trust
    116 West Service Rd, #722
    Champlain, NY 12929

    (866) 842-6851
    www.usmedicaltrust.com
    "

This claim will remain posted until resolved.

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Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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