Public Mediation

My Claim vs. Amazon.com Dispute

L. M. vs. Amazon.Com (Headquarters)
410 Terry Avenue North, Seattle, Washington, 98109, United States
Amount Involved: $100.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1978429
    • Amount Involved: 100.00
    • Filed On: Mar 31, 2014
    • Posted On: Apr 11, 2014
    • Complaint(s):
      • Overcharge or billing error
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Statement of Claim
Claimant says:
"To make a long story short Amazon was supposed to delete an account that I told them had been compromised, they did not, there for someone got in to a so called closed account and stole $320.00 and it showed up on my RushCard Account. I believe Amazon is more at fault then Rush Card, for not deleting my account as they told me they had. If you cannot resolve this for me I will bring a Law Suit against Amazon for negligence. Also, when I talked to amazon they said it was all their fault now they don't admit to anything, these PEOPLE LIE!"
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Additional Communication Between Claimant and Amazon.Com (Headquarters) Hide
  • Apr 08, 2014, Claiming party added:
  • I went back to the Bank that did this investigation and they said the Money was taken from someone AT or working for Amazon itself. I believe is was an employee that was working during the Holiday Season and shortly after ward.

  • Jul 11, 2014, Claiming party added:
  • Since this has been posted, The Banking Comision in Pennsylvania, has taken charge of researching my claim since I am a PA resident!

What Claimant Wants Hide
Message from Claimant: I am willing to end this now but your people at Amazon in Customer Service can no longer act as though "They walk on water". I know they have made mistakes as well as I have, give up the everyone out their is injudicious predictable and try helping the customers out when their is a problem next time. This constant sweeping problems in It and customer service; under the carpet when seasonal people hired, is getting ridiculous nonsensical.
1. AMAZON STORE CREDIT Oct 11, 2014 $100.00
Cash total : $100.00
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Amazon.Com (Headquarters). This claim will remain posted until resolved
Offer History
Mar 31, 2014
Claimant's Terms of Settlement to Amazon.Com (Headquarters)
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