Public Mediation

Advance Solutions Services LLC-Dispute-#2822844

J. O. vs. Advance Solutions Services Llc
118 Baxter Street, New York, Ny, New York, 10013, United States
Amount Involved: $420.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2822844
    • Amount Involved: 420.00
    • Filed On: Feb 12, 2012
    • Posted On: Feb 23, 2012
    • Complaint(s):
      • "I just feel ripped off."
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"To Whom It May Concern:
I had found an ad on Craigslist On January 13, 2012. The ad was in reference to Security the ad was posted Front Desk/Patrol (North Bergen/ Newark. Of which I have a copy of this ad if needed.


FRONT DESK/ PATROL (NORTH BERGEN / NEWARK

FULL/PART TIME ASSIGNMENTS FOR IMMEDIATE HIRE
POSITIONS FOR FRONT DESK AND LOBBY ATTENDANTS AVAILABLE FOR CORPORTATE BUILDINGS. NO EXPERIENCE IS NEEDED TO BEGIN WORKING.
CUSTOMER SERVICE EXPERIENCE IS A PLUS FOR THESE SITES
ALL CANDIDATES MUST BE OVER 18 YRS OF AGE
AND ALL CANDIDATES MUST HAVE A CLEAN BACKGROUND
POSITIONS PAY ANYWHERE BETWEEN 10.50-23.50 P/HR DEPENDING ON BACKGROUND,EDUCATIONAND OVERALL WORK EXP.
DUTIES INCLUDE SITTING OR STANDING FOR LONG PERIODS OF TIME
CHECKING ID
MONITORING SECURITY EQUIPMENT
CHECKING INDIVIDUALS IN AND OUT OF THE BUILDING
MUST BE WILLING TO BEGIN WORK IMMEDIATELY
MUST HAVE A POSITIVE ADDITUDE
CLEAN CUT, RELIABLE, RESPONIBLE, CANADIATES ONLY
MUST BE WILLING TO TRAIN WITH COMPANY
INDIVIDUALS WITH MILITARY EXPERIENCE ARE ENCOURAGED TO APPLY
TO SCHELUDE AN INTERVIEW PLEASE CALL HR DEPT @ 347-782-7500.

When calling this number the guy by the name of Scott answered and told me to come to Matthan Ny for an interview on Wednesday January 18, 2012 @ 10 30 am. I had mentioned to Scott that I had a S.O.R.A license on the verge of expiring on 12/11 he said no problem. For we will be happy to renew that for you when you get here.

When getting there I had filled out their application contract thinking and asking a man by the name of Mr. Norton if the price he quoted me at which was $350 would include everything, the renewal of Sora, possible fingerprints and the further certification classes. Mr. Norton said yes., So I had paid him the $350 cash for they don't take check, debt or credit. I was then followed and accompanied by a secetary in their office to the bank for the withdrawl of $350 dollars in cash.

The next day January 19th I had to come in and had taken the 8hr, 16hr, FG and Homeland Security Test of which I had Passed. I was then sent into a room in their office to talk to Mr. Blake for possible Job Placement. Mr. Blake had given me 4 job placements at the time. 1) For Monday January 23, 2012 at Strikeforce Protective Services, 51 Progress st Union NJ. I was told to call Mr. Blake when I arrived at the site at 1-347-480-0768 of which I did and got no answer. I then had proceeded into the building and went about explaining to the women at the desk that I am here from Advance Solutions Services for possible Job placement for security. The women at the desk had no idea who I was nor did she no to whom had sent me. I was not the only canidate there from this company at the time there had been 4 others who were there that day as well. With that the women had taken all my information and told me to fill out an application for possible job placement through their company for security. I finished the application handed it to the seceretary and then was told we will call you in a week if there is anything that fits this possition. On Tuesday January 24th I was sent to Newark 1 Washington Pk Suite 1201 Andrews International and again the same procedure had taken place. Later that even since I could not reach Mr. Blake by phone I had called Advance Solutions Services and Spoke to Scott about what was going on. He mentioned to me that unfortunately that this was out of his league but he would try to give Mr. Blake a call in the morning and to call him back later on that day. Of which I did.. He went on stating that this company is not running things smoothly and that this is not how things are suppose to work. Please bare with me as im on the verge of becoming Postal at the moment and then hung up with me on the next breath. On Wed. January 25 Mr. Blake had returned my call and I had mentioned to him that I didnt have any luck with the first two job placements. So he told me to try 2 more 1 at Command Security 17 battery Place in battery park and the other Sottle 40 exchange place of which both of these were located in Battery Park NY. I had gotten to 40 exchange place and showed the man at the desk all my information and certificates and told him Im here from Advance Solutions for possible job placement as a security officer. The guy looked at me and all the certificates I had and said do you have an up to date Sora license I said no he said madam I would love to start you but by law I need you to be licensed and certified I told him I just paid 350 dollars for my certificates can I possibly start work with that he said no these certificates mean nothing without the proper certification or license. I said thank you so much. After leaving his office and standing in the hall of Sottle 40 exchange place., I had called Mr. Blake and told him what the man at 40 exchange place said., His reply was that man is making me look like an A** and that when these companies call me I send them people they dont mention to me that you need all this stuff. He then said let me go and call me back at 6pm. At 6pm I called back Mr. Blake I mentioned to him that I dont like getting the run arounds here and that I can't start work in any place until I have my fingerprints taken and my licenses. At that point he had given me a number for my fingerprints. With that Mr. Norton called and had asked me to come back in on friday and fill out another application for my Sora licence and told me I had to pay an additional 275 dollars towards the application and an additional 75.00 on top of that for my fingerprints. I had gone on and mentioned to Mr. Norton that I had already paid 350 dollars and 70.25 so far what is all that money going towards for I had thought you said that this money included everything he said no. You must come in and fill out this application and pay me the additional money in cash. When I got there monday at Advance Solutions I explained to the company that I am rather upset and I dont wish to be jerked around here. For you orginally told me everything is included and Now you want me to pay more this isn't nice of you. I also began to say that for 2 days you have been given me nothing but run arounds and I'm fed up . That all the certificates for FG, and Homeland security are useless without the license and I don't wish to pay anymore with that Mr. Norton immediately changed the subject and said your dressed rather lovely and I need a securitary would you like to work for me here in New York as my securitary for I think we have a definate connection going on here other than security. what do you think? I explained to the man that I'm married with 2 kids of my own, he goes so care to hook me up here. I said no & yet he goes to me now go but dont forget to come back with the remaining money for your prints.

I think this company are a bunch of Scam artist and I just would like my money back from them.

THANKS
JENN ORR"
...
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What Claimant Wants Hide
1. Refund: All the money I laid out here Feb 21, 2012 $420.00
Cash total : $420.00
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Respondent's Counteroffer

There has been no response to this claim from Advance Solutions Services LLC. This claim will remain posted until resolved
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  • Comment: by devon — Online mediator
    • On: 12-08-2012
    View more
  • No I didn't but the I will get money back for sure come next believe that
  • Comment: by Mary Lafayette — Online mediator
    • On: 11-06-2012
    View more
  • @Devon and Anonymous...was this issue resolved??? Did you receive reimbursement for any money spent?
  • Comment: by devon — Online mediator
    • On: 10-29-2012
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  • This message is for nikky so if they help u with your situation why haven't they call me back about the lawsuit they have against them.
  • Comment: by nikky — Online mediator
    • On: 10-17-2012
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  • IF YOU WERE ONE OF THE CLIENTS WHO WENT INTO THE OFFICE AND NO SERVICE WAS PROVIDED LIKE MYSELF. I ADVICE YOU TO GO TO THE OFFICE AND SPEAK TO MANAGEMENT. (ITS UNDER NEW MANAGEMENT AND THEY HELPED ME WITH ALL OF MY ISSUES AND THANKS TO THEM, I AM NOW WORKING AS WELL). I FELT I NEEDED TO DO THIS BECAUSE THEY REALLY PUT 110% TO HELP ME WITH MY SITUATION AND THEY DID.
  • Comment: by nikky — Online mediator
    • On: 10-17-2012
    View more
  • ADVANCE SOLUTIONS SERVICES LLC is under new management. If anyone feels the service has not been rendered please go to the office so your problems can be resolved. This is ADVANCE SOLUTIONS trying to touch base to those who felt the service has not been rendered to SOLVE the issues. Thank You and we deeply apologize for the inconvenience.
  • Comment: by devon — Online mediator
    • On: 10-06-2012
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  • You are going to have to take them to small claims court I know I am going throw the same thing.
  • Comment: by ngc86 — Online mediator
    • On: 07-27-2012
    View more
  • Mrs white, Mr Norton Newman, Mr Waters, Mr Ramos and MR Bogard are fake names they used, These are the supervisors and managers of this office, they are located at 118 baxter street new york ny 10013 room 403, they always asked for 80 dollars to check your background and they don't even have computers, they make you paid 200 dollars or more for 8 hrs and 16 hrs certificate that is fake with a fake schoolID and a fake address, they worked together to ripped people off
  • Comment: by ngc86 — Online mediator
    • On: 07-25-2012
    View more
  • I agreed with the claimant because i used to worked there for 2 days and i find out that everything they promised to the client is false they dont send people to work they give the clients fake certificate and everything on the certificate doesn't exist, the identification number doesn't exist, i want to warn you people not to go to 118 baxter street new york ny 10013 room 403, you will find their adds in craiglist and el diario la prensa, they will always ask you for $80 dollars socialsecurity and photo ID so you will think everything is real so you will think they are doing everything right but once you leave they throw all the papers in the garbage, I went to 118 baxter street because i saw the add on craiglist for frontdesk, and lobby attendant and they offered me the job as secretary
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