Public Mediation

National Services Center 800-717-0238 vs. Acura Financial Services

Ripoff by America Honda Financial Services

I. P. vs. Acura Financial Services - American Honda Finance Corporation
20800 Madrona Ave, Torrance, California, 90503-4915, United States
Amount Involved: $5,050.00
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I'm very unhappy with Acura Financial Services. March 15, 2015 I purchased a Acura from the dealership in Gaithersburg, Maryland. I was there with a family  I looked at a Acura I knew at the time that I could'nt get the car in my name, so I got a co- signer, which at that time I did not need it. I could not get an answer, so we went home  two days later the Rep. that was working with me called me and ask if I could come back in. I went back in the Rep told me that he could get me into the car, I said ok, I got some good new You don't need a co-signer, ask the time I mention the payment he said after keeping the car for 6 month you can refinance the car for lower payment. That did not happen because Acura Finacial would not me refinance the car. I gave them $1500.00 down several months later I went into full retirement. that went my payment was a little more of  what I could take .  I ask an attorney of what I should do , the attoney mention at that time I was looking for HELP. The attoreny try to do a Bankrupcty an chapter 13, which was a big mess and the attorney knew that at that time that the only thing should have been done is try to get out of the car deal which should not taken place. The  income was a fix income and the car was $27,000 & and the income was only $19,000.00. The question is WHY would any dealership do that to a customer.
I have paid money to the Trustee for the past due amount to Acuar Financial services  and now Acura Financial Service wants the car back and I wold like to get my money back on a messed up transaction completed by Acura Financial Services.  I know I can't keep the car , but I would like to have the money I put into this the and I have requested an amount of the the charge off amount and how much money did they get from the Trustee on the  CHAPTER 13 tht was filed and dismissed, the credit is damage. I also had a trade in, which I ask several time about the trade in amount. and how did my amount get from $22,000 to $27,000."
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Claimant timeline (1) - Hide
  • 09-12-2017 — Response from the request
What Claimant Wants Hide
1. Compensation: mishandled paper work Sep 28, 2017 $500.00
2. Damages: Late fees Sep 28, 2017 $550.00
3. Refund: Credit damage Sep 28, 2017 $2,500.00
4. Credit: Down payment Sep 28, 2017 $1,500.00
5. Other – Pay for claim posting cost Sep 28, 2017 $14.99
Just make me happy!
Claimant invites Acura Financial Services - American Honda Finance Corporation to make a fair offer to resolve this complaint.
Cash total : $5,064.99
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Respondent's Counteroffer

There has been no response to this claim from Acura Financial Services - American Honda Finance Corporation. This claim will remain posted until resolved
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