Public Mediation

suddenlink Dispute

D. A. vs. Suddenlink Communications By Altice
1111 Stewart Avenue, Bethpage, New York, 11714, United States
Amount Involved: $175.84
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1914345
    • Amount Involved: 175.84
    • Filed On: Jun 06, 2014
    • Posted On: Jun 17, 2014
    • Complaint(s):
      • Overcharge or billing error
      • Customer service runarounds
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I recieved a check for $75.84 for over payment but when I cashed the check it came back to the business saying Refer to Maker. when I called Suddenlink about this they told me it was because of where I cashed the check.

I told them that shouldn't make a difference where I cashed the check, they should honor it so they told me to send it back through again and it came back saying the same thing. when the bank on my end called their bank to see what the problem was they told them that someone at Suddenlink put a stop on that check. I have called Sudddenlink many many times trying to solve this to get my money back. now they won't even return my call. I just want what is owed to me."
...
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What Claimant Wants Hide
1. Compensation: for all the time spent taking care of this and having to deal with the business that I cause problems for with there bank this has went on since Febuary of this year Jun 21, 2014 $100.00
2. Payment due: refund ode to me Jun 21, 2014 $75.84
3. Other – Pay for claim posting cost Jun 21, 2014 $7.99
4. Other – Physical delivery charges Jun 21, 2014 $2.99
Cash total : $186.82
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Respondent's Counteroffer

There has been no response to this claim from Suddenlink Communications By Altice. This claim will remain posted until resolved
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