Public Mediation

Weed Man Dispute #1311694

K. F. vs. Weed Man
5796 High Point Hill, Benbrook, Texas, 76126, United States
Amount Involved: $200.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Weed Man
    • Claimant Seeks: View.
    • Claim #: 1311694
    • Amount Involved: 200.00
    • Filed On: Oct 05, 2013
    • Posted On: Oct 16, 2013
    • Complaint(s):
      • Problem with a product
      • Contract / Agreement / Promise dispute
      • Customer service runarounds
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Statement of Claim
Complaints Involved (7) - View
Claimant says:
"Poor results after 6 months of service. Lawn is in worse condition than when Weed Man began treating it. Weed Man failed to consistently check on yard after I complained that his treatments failed to work. Weed Man just applied his nonworking product over and over with out following up to confirm that it was working properly. We spent $200 dollars with the Weed Man and our lawn looks worse than before we started using him. $200 and six months is ample time and money in order to see postive results. We see negative results. Yard full of crab grass and other weed."
...
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Additional Communication Between Claimant and Weed Man Hide
  • Oct 15, 2013, Claiming party added:

  • Fertilizers did NOT work. At no point in time did our lawn look as green or lush as compared to any other lawn in our neighborhood. Furthermore, our weed problem never improved but got WORSE! Six months and $200 is ample time and money to see positive results.

What Claimant Wants Hide
1. Refund: refund Dec 31, 2013 $200.00
2. Other – Copy claim to regulators Dec 31, 2013 $14.99
3. Other – Pay for claim posting cost Dec 31, 2013 $7.99
4. Other – Physical delivery charges Dec 31, 2013 $2.99
Cash total : $225.97
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "The services we provided were fertilizers which did thier job. We provide free weed control when we do the fertilizers. We also guarantee all of the work we provide and do unlimited free service calls. I offered to make this right with free service calls which he refused. "

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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