"COMPANY SUBMITTED BID FOR WORK TO COMMENCE DEC 7, 2017. WORK INCLUDED REMOVING CARPET AND INSTALLING TILE IN ENCLOSED PORCH; REMOVE LOWER PANELS ON PORCH, REPLACE WITH WATERPROOF PANELS; RESCREEN ALL WINDOWS ON THE PORCH. COMPANY STATED WORK WOULD BE COMPLETED IN THREE (3) DAYS.
WORK ACTUALLY STARTED DEC 12, WITH WORKERS REMOVING CARPET, PREPPING FLOOR FOR TILE INSTALLATION. WORKERS LEFT AFTER APPROX. 2 HOURS. RETURNED DEC. 18, 2017. WORK INCLUDED REMOVING ONE WALL PANEL; STARTED TILING THE FLOOR. I STOPPED TILE WORKER BECAUSE HE WAS LAYING TILE IN THE WRONG PATTERN. HE STARTED TO CHANGE PATTERN. WORKERS LEFT JOBSITE. I THOUGHT THEY WERE GOING TO LUNCH, BUT THEY NEVER RETURNED THAT DAY. CALLED CONTRACTOR TO FIND OUT WHAT WAS GOING ON. CONTRACTOR STATED THEY RAN OUT OF MATERIALS SO HE SENT THEM TO ANOTHER JOBSITE. THEY LEFT JOBSITE A MESS, NOT PICKING UP THE TRASH IN THE YARD, OR CLEANING UP THE TILE THAT THEY DID INSTALL. WE ASKED CONTRACTOR TO COME TO JOBSITE AND INSPECT WHAT HAD BEEN DONE AND THE MESS THEY LEFT. HE REFUSED TO COME OUT, STATED THAT HE WOULD SEND WORKERS THE NEXT DAY ( DEC 19) TO REMOVE THE TILE THEY LAID WRONG, AND REDO IT TO MY SATISIFACTION, FINISH THE WALL PANELS, COMPLETE WORK WITH EXCEPTION OF GROUTING TILE BECAUSE IT HAD TO SET 24 HRS BEFORE GROUTING. WORKERS RETURNED ON THE 19th, REMOVED TILE TO REDO TO MY SATISIFACTION, WHICH HE DID NOT DO. I HAVE DOCUMENTED WITH PICTURES SHOWING HOW HE LAID THE TILE INCORRECTLY AND IN A NON-PROFESSIONALMANNER. WORKERS REMOVED REMAINING WALL PANELS, REPLACED WITH PLYWOOD, SOME PANELS BEING CUT TOO SHORT AND WAS INSTALLED IN A WAY THAT COULD NOT BE WEATHER PROOFED. I WAS TOLD WORKERS WOULD FINISH PROJECT WITH EXCEPTION OF GROUTING. WORKERS LEFT JOBSITE THIS DAY, WITH PANELS NOT FINISHED, TILE NOT TOTALLY LAID OR CLEANED TO BE READY TO GROUT, TRASH NOT REMOVED. THEY ALSO RAN OVER A TREE IN THE YARD, NOT TELLING ME ABOUT THE DAMAGE . ASSUMING THEY WOULD RETURN ON THE 20th TO FINISH THE PROJECT, ( 8 DAYS LATER). TILE MAN RETURNED ON THE 20TH TO FINISH LAYING TILES, AND DECIDED THE TILE WAS NOT DRY ENOUGH TO GROUT THAT DAY,, AND LEFT STATING HE WOULD BE BACK ON THE 21st TO FINISH LAYING TILE, GROUT, AND CLEAN UP. HE RETURNED ON THE 21st, TILE DID NOT DRY DUE TO COLD WEATHER. I PLACED 2 HEATERS IN ROOM TO HOPFULLY HJEAT UP ENOUGH TO FINISH THE JOB. WORKER ASKED ME TO CALL CONTRACTOR TO ASK IF HE COULD COME OUT THE NEXT DAY TO FINISH, BEING CONCERNED BECAUSE HE WAS LATE GETTING TO JOB THIS DAY. WORKER LEFT JOBSITE STATING HE WOULD BE BACK ON THE 22nd. AFTER HE LEFT, I WENT OUT TO SEE WHAT HE HAD DONE. THE TILES WERE NOT COMPLETELY LAID AND WHAT HE DID WAS NOT IN THE CORRECT PATTERN, THE WALL PANELS HAD NOT BEEN FINISHED, THE TRASH HAD NOT BEEN REMOPVED. THINGS WERE A BIG MESS. AT 6:45 AM, ON THE 22nd, WE CALLED CONTRACTOR TO COMPLAIN ABOUT THE WORK THAT HAD BEEN DONE, AND THE WORK THAT HAD NOT BEEN COMPLETED AS STATED BY WORKERS, AND ASKED CONTRACTOR ONCE AGAIN, TO COME TO JOBSITE AND INSPECT. CONTRACTOR BECAME VERY ARGUMENTIVE AND AFTER SEVERAL MINUTES OF ARGUING, WE FIRED THE CONTRACTOR, OVER THE PHONE, DUE TO HIS ATTITUDE AND LACK OF CONCERN REGARDING HIS WORK ETHICS. CONTRACTOR THREATENED TO PLACE A LEIN ON OUR PROPERTY FOR AMOUNT DUE. WE HAD PAID OVER 50% OF THE BID AS REQUESTED UP FRONT. CONTRACTOR CALLED BACK AFTER A FEW MINUTES WANTING TO TALK IT OVER. I STATED THAT RONNIE WAS THE ONE WHO FIRED HIM AND THATS WHO HE NEEDED TO TALK TO, BUT RONNIE WAS NOT AVAILABLE AT THAT TIME.
AT 7:45 AM ON THE 23rd, I CALLED CONTRACTOR BACK TO TRY TO WORK AN AGREEMENT TO RESOLVE THE PROBLEM. WE AGREED THAT HE WOULD CALL ME ON THE 27th TO SET A TIME TO COME OUT ON THE 28th TO INSPECT AND DISCUSS A SOLUTION. HE DID NOT CALL, OR COME OUT. HE DID CALL AFTER NEW YEARS, STATING HE HAD BEEN IN AN ACCIDENT AND WANTED TO TALK TO ME, BUT I WAS NOT AT HOME, AND HE DID NOT WANT TO TALK TO RONNIE.
IT IS NOW JAN 9th, AND HE HAS NOT TALKED TO ME OR RONNIE REGARDING A SOLUTION. THERE HAS BEEN SEVERAL FRIENDS WHO HAVE VISITED AND INSPECTED THE WORK THAT HAD BEEN DONE, AND ALL STATED THAT WE SHOULD NOT ALLOW HIM TO FINISH THE PROJECT, BECAUSE HE OBVIOUSLY DOES NOT KNOW WHAT HE IS DOING. AT THIS POINT IN TIME, WE WILL HAVE TO WAIT UNTIL SPRING TO REDO BECAUSE OF THE COLD WEATHER. AND WE WILL NOT ALLOW HIM TO RETURN TO PROJECT DUE TO HIS INABILITY.
I HAVE PICTURES TO VALIDATE MY ALLEGATIONS, BUT HAVE NO WAY TO ATTACH THEM TO THIS POST TODAY.
I AM GOING TO CONTACT OTHER CONTRACTORS TO COME OUT AND TELL ME WHAT IT WILL TAKE TO FIX THIS MESS.
IT IS NOW JAN. 9TH AND HE"