Public Mediation

Yelp-Dispute-#1950222

Lo vs. Yelp
140 New Montgomery St, San Francisco, California, 94105-3705, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: The claimant is willing to accept another offer from this party.
    • Claim #: 1950222
    • Amount Involved: N/A
    • Filed On: Oct 24, 2012
    • Posted On: Nov 04, 2012
    • Complaint(s):
      • Publication of false or misleading content, reviews or ratings
      • Refusal to respond or remove bad content
      • Failure to publish or consider opposing sides of an issue
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Rate or Review on Yelp
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"Rei. A states that her experience was pleasant until sharon asked her want kind of style this customer preferred. Sharon is specifically trying to get information on what kind of hair style this client would prefer. The customer during the verbatim raised her voice to sharon to the point where she created a disturbance among the other customers, therefore sharon did ask the customer to lower her tone of voice. The customer refused to cooperate, and continued in a rude manner. Now if the customer was not satisfied with her haircut, sharon would have been more than happy to accommodate her. The client demonstrated an inability to convey what kind of hair style she wanted, and if you read the script , she has a problem with writing,and expressing those thoughts on paper . In conclusion, If the customer was not happy with her haircut, she should have let sharon know of that fact, but instead she went as far as giving sharon a tip. This customer could not wait to get home to discredit this small business. Now the problem I have with Yelp is not reviewing this complaint, and leaving it on for months, people do read this kind of trash, and it has a tendency to discredit this business which has a high standard among the community as well as other business located there. Yelp please remove this review, it has no credibility"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites Yelp to make a fair offer to resolve this complaint.
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Respondent's Counteroffer

There has been no response to this claim from Yelp. This claim will remain posted until resolved
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