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"Hyundai Motor America will only repurchase/replace a vehicle, or in this case take the customer out of her lease, if the vehicle's repair history meets the criteria of the state Lemon Law. Her case was already evaluated and it doesn't meet the criteria. Secondly, there hasn't been any additional repair history to review since the last evaluation was complete. Lastly, the customer made a choice to stop making payments on her lease. The manufacturer and the dealership are not responsible for that choice. The dealership and the manufacturer are responsible for repairing the vehicle. If the customer is still having concerns with the vehicle she needs to take it to the dealership and have the vehicle diagnosed and repaired. "
This claim will remain posted until resolved.
What kind of oil had they put in there? KFC grease? That makes no sense at all!!!
Last time I had a car stall out in the middle of an intersection (and it was terrifying) it was a distributor cap problem and it was 30 years ago. A car that's less than a year old should not stall out for any reason.
If they put, for instance, brake fluid in, or forgot to put any oil at all in while they were changing the car, that might have damaged the car. Don't let this one go, it's a real safety concern. File a complaint with the NHTSA.
Meanwhile, the dealership should be extremely embarrassed and ashamed to have left a customer without a car for that long.
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